Hendrick Kia of Concord

Hi, Matthew Fitzgerald and Micheal F are great sales staff who assisted us in the purchase of our new KIA. We took numerous test drives and they showed several versions of the type vehicle I was interes staff who assisted us in the purchase of our new KIA. We took numerous test drives and they showed several versions of the type vehicle I was interested in. They instructed us on the equipment of the vehicle and how to connect and use the various electronics and safety features of the vehicle. I’m very happy with our interaction with sales staff Matthew F and Micheal F. More

Everyone was great. Direct, pleasant, and knowledgeable. The only complaint I have is the REQUIREMENT that I write this review. I almost didn’t do the survey because of Direct, pleasant, and knowledgeable. The only complaint I have is the REQUIREMENT that I write this review. I almost didn’t do the survey because of it. More

Excellent, reliable service. I trust Hendrick for my auto service needs - both collision repair and vehicle maintenance. I trust Hendrick for my auto service needs - both collision repair and vehicle maintenance. More

They did a great job for what we needed as seniors on a fixed income fixed income More

Hunter made buying our new Kia Carnival such an easy and enjoyable experience. He listened to what our family needed, helped us find the right combination of features, and never made us feel pressured. He w enjoyable experience. He listened to what our family needed, helped us find the right combination of features, and never made us feel pressured. He was also incredibly helpful when it came time to learn the vehicle, taking the time to explain the technology and make sure we felt comfortable using everything. We had our boys with us throughout the purchase, and the entire Hendrick Kia of Concord team was welcoming and accommodating. We are very happy with our Carnival and would highly recommend asking for Hunter! More

I had an appointment for service on 9/4/26 and the Service Manager checked me in as they were extremely busy. When I received the video the video regarding service that needed to be done for my vehicl Service Manager checked me in as they were extremely busy. When I received the video the video regarding service that needed to be done for my vehicle, I went to the service desk to inform them that the particular service they were requesting had been completed June 2026. Someone tried to help and then gave me to Bryan Reece. Bryan was extremely nice However, they tried to charge me again for service that was completed in June 2026 which was immediate work that needed to be completed. It was very busy and I had to make a follow up appointment for the following week. I wish they could have made an exception for the following day, but it was not possible. It is concerning that they could not see the service that has been completed. After the visit, I have another $1200 work that will need to be completed for my car. I had asked about the recalls for my vehicle in which they stated was completed in June 2026. However, it was not and was completed on 9/4/26. Again, I am concerned about if work is truly being completed and then trying to charge again for service that was completed. More

Professional, personal, value driven, great sales team and finance team. I will definitely recommend friends. and finance team. I will definitely recommend friends. More

I had an appointment for an oil change, easiest experience ever. I’m female and was fearful of being taken advantage of. Was scared they’d say I needed work done on the car that was unnecessary and experience ever. I’m female and was fearful of being taken advantage of. Was scared they’d say I needed work done on the car that was unnecessary and it didn’t happen. They showed me everything they did, will definitely come back here for service More

Hendrick Kia of Concord is the most professional and efficient car dealership I have ever purchased from. I will be doing all of my business at this location. My salesman Kameran was wonderful! Very k efficient car dealership I have ever purchased from. I will be doing all of my business at this location. My salesman Kameran was wonderful! Very kind, informative, and moved the process without long waits. More

We dealt with Reese at Hendrick Kia and they were excellent. Kept us well informed, sent photos, and completed the scheduled services ahead of schedule. They also gave us suggestions and recommendati excellent. Kept us well informed, sent photos, and completed the scheduled services ahead of schedule. They also gave us suggestions and recommendations for future services for our Telluride. Highly recommend them. More