Hendrick Kia of Concord

best car buying encounter i am almost 62 years old and have bought several cars new and used over the course of my life but this buying experience with James was enjoyable ,ver i am almost 62 years old and have bought several cars new and used over the course of my life but this buying experience with James was enjoyable ,very seldom can you say that after buying a car .James seemed to be honest and up front and i appreciated that .hope to see James again when i go back to get my oil changed .he was very helpful with anything we asked of him,,thumbs up for the whole experience More

Thnk god for James Lawrence W/out a doubt Mr James Lawrence is the BEST car salesman I have ever worked with...Simply put I walked in w/ a set number in mind to spend along w/ tr W/out a doubt Mr James Lawrence is the BEST car salesman I have ever worked with...Simply put I walked in w/ a set number in mind to spend along w/ trade-in and he was able to get me in a Black Stinger GT W/ Red Seats w/ out any BS...I highly recommend him and def will ref him!!!! More

Great customer service Was very helpful in accommodating a quick turnaround time and making sure me and my son where comfortable the whole day. Great customer focus. Easil Was very helpful in accommodating a quick turnaround time and making sure me and my son where comfortable the whole day. Great customer focus. Easily best car buying experience. More

Super easy to work with Shane was awesome to work with. I told him what was looking for & he got it done. It was a great experience buying my first car. Shane was awesome to work with. I told him what was looking for & he got it done. It was a great experience buying my first car. More

Adrienne is very nice Another employee there did not folow thru with what he said he would do and Adrienne worked to make the situation right and get me in the car I wante Another employee there did not folow thru with what he said he would do and Adrienne worked to make the situation right and get me in the car I wanted. More

Awesome service!!! Although purchasing a vehicle can be very daunting my experience today was nothing short of amazing. I had the most knowledgeable salesperson the most Although purchasing a vehicle can be very daunting my experience today was nothing short of amazing. I had the most knowledgeable salesperson the most accommodating finance staff and just a great overall experience. I will definitely recommend Shane and this dealership to anyone I know in the market to purchase a vehicle. More

Good customer service Took my 2011 Kia Sorento in for oil change/tire rotation after scheduling appointment online. Leah made sure I was to receive the services I request Took my 2011 Kia Sorento in for oil change/tire rotation after scheduling appointment online. Leah made sure I was to receive the services I requested by going over the work order with me, first. I told her I would wait there while the work was being done. She offered me snacks and said to let her know if I needed anything during my wait. When my car was ready, she went over a couple of things that will need to be addressed,in the future, to keep my car running smoothly. There was no pressure to get the work done immediately. I appreciate that. I'll be contacting her for future scheduling and service needs. Thanks Leah! Great customer service!! More

Great Service Shane was great! He took time to get an understanding of what I was looking For. His personality also made car shopping Fun! Thanks Again. Shane was great! He took time to get an understanding of what I was looking For. His personality also made car shopping Fun! Thanks Again. More

Fantastic! We loved working with Adrienne! She was wonderful and helped us every step of the way! It was a very smooth process! We would recommend Kia of Concord We loved working with Adrienne! She was wonderful and helped us every step of the way! It was a very smooth process! We would recommend Kia of Concord to all of our family and friends! More

Job Well Done Shane was awesome, very knowledgeable and extremely helpful! He didn’t come to me as a sales person more like a good friend! Mark was also very helpfu Shane was awesome, very knowledgeable and extremely helpful! He didn’t come to me as a sales person more like a good friend! Mark was also very helpful this is my second time working with him and hope to work with him again in the future! More