Hendrick Honda Woodbridge
Woodbridge, VA
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1,176 Reviews of Hendrick Honda Woodbridge
Note, there are two Davids. The gentlemen that assisted us was of middle eastern decent. Both Wais and David are masters of their craft. They did a splendid job and should be commended for their custom us was of middle eastern decent. Both Wais and David are masters of their craft. They did a splendid job and should be commended for their customer service and work ethics. We've purchased many cars in the past two decades and have never had such a pleasant experience, until now. I will encourage all of my friends and family members to buy their Honda vehicles here. I hope that both gentlemen are recognized for their outstanding service. Best Regards, Mr. Khalili More
The guy "Moody" was horrible. The other salespeople were good. He completely went back on what he promised after I reached the dealership. He has no idea how to get customers to buy a car. salespeople were good. He completely went back on what he promised after I reached the dealership. He has no idea how to get customers to buy a car. Even if he sells for $0 I will never go to this dealership. Anyways, I did buy a car that very day from Landmark Honda. Very nice and honorable guys who kept their word. More
I have been a Hendrick honda customer for many many I have been a Hendrick honda customer for many many years. Until recently i felt good about going there.But the last few years have made me re-thin I have been a Hendrick honda customer for many many years. Until recently i felt good about going there.But the last few years have made me re-think my options of choosing another dealership. i drove into the dealer to have a 90000 mile service done on my 2008 accord. i sat in my car for 10 minutes only to have 4 service people on the left side ignore me. They all looked up and then turned away. A couple of them even walked away. i then proceeded to get out of my car and ask for help from 1 of the guys. he told me he would be with me shortly and went back to talking on his cell phone. I later found out his name was John.I waited by my car until a guy who i assumed to be the manager sitting in the back yelled to another guy to help me. This guy reluctantly offered to help me.I believe his name was Ray.I then asked questions about the 90000 mile service and he became irritated when i decided that i did not need the entire service, since the majority of it had alredy been done on a previous visit.He then says o me you had me go through all that and all u want is a oil change. I told him that I wanted a manager. He walks to the guy at the desk in the back who gets up and walks away. I then ask for someone else. He walks in the office in the backand comes out and says my boss is busy. I asked for the name of his boss and he throws a card on the desk with a name Rj Crites on it.he then proceeded to tell me that if i didnt want to get any work done that i could take my car and leave. This is the worst I have ever been treated at Hendrick . I did in fact take mycar and will never go back there again. I will tell everyone I kmow about my experience. More
This visit was for parts. I always have great service from Mike Debay and the whole parts team. He is always accurate with the correct parts and good recommendations or advice. from Mike Debay and the whole parts team. He is always accurate with the correct parts and good recommendations or advice. More
Just wanting to pass on a quick note from a recent visit to your dealership. Mike Debey (I think that's how you spell his last name).. was a pleasure to deal with. Not only is Mike very knowledgeable, but to your dealership. Mike Debey (I think that's how you spell his last name).. was a pleasure to deal with. Not only is Mike very knowledgeable, but very professional and friendly as well! This is a quality that has disappeared from a lot of other places that conduct similar business these days and is a "breath of fresh air" when I come upon it. Again, many thanks to Mike and Hendrick Honda for helping me out, and look forward to conduct future business with Hendrick and especially Mike! Joe More
We bought a new Accord from Hendrick today, and were very pleased with our experience. Our sales person was knowledgeable and friendly, and a pleasure to work with. pleased with our experience. Our sales person was knowledgeable and friendly, and a pleasure to work with. More
Mark is our consistant service advisor for years. His experience communicates trust thereby creating loyalty and repeat business by our family to Hendrick Honda Virginia. experience communicates trust thereby creating loyalty and repeat business by our family to Hendrick Honda Virginia. More
Our experience with Hendrick Honda was great. The sales staff, financial staff and the management was very helpful. They took the time to explain everything regarding the car and the financing to us. I w staff, financial staff and the management was very helpful. They took the time to explain everything regarding the car and the financing to us. I would recommend them to my friends and family. More
We bought our Honda Accord from Hendrick in 2002. It now has 172,000 miles and has never had a major problem. All service was performed by Hendrick Honda. We are customers for life. All interactions have has 172,000 miles and has never had a major problem. All service was performed by Hendrick Honda. We are customers for life. All interactions have been well communicated, very courteous, very prompt and even to renting a car for us to use when something was going to take longer than expected. They have gone above and beyond our expectations over the years and we cannot recommend them highly enough. More