Hendrick Chrysler Dodge Jeep RAM Wilmington

Top notch customer service Vincent bing has been amazing, kind, helpful, caring, and very respectful. My jeep has had some issues and he knew I was a single mom and he has made Vincent bing has been amazing, kind, helpful, caring, and very respectful. My jeep has had some issues and he knew I was a single mom and he has made this whole process so easy and has done everything he could to make sure I was able to go on with my day to day while my jeep was getting serviced. It may seem little but it has taken the entire stress of not having my car completely away...thank you so very much. More

Tricksters DIRTY TRICKSTERS! Megan called my husband today, the phone was on speaker, and told him she was looking for a special edition jeep for a special cust DIRTY TRICKSTERS! Megan called my husband today, the phone was on speaker, and told him she was looking for a special edition jeep for a special customer. She looked through her records and saw that my husband had bought that kind of jeep about 2 years ago from them. She asked if he was willing to sell that jeep back to their dealership so they could then satisfy that other customer. I and My husband decided to make that deal, since that would mean one car payment less and that would help with the 4 kids and bills. My husband told her we lived 3 hours away and that he would make the drive if they promised to treat him fairly. She pretty much guaranteed him over book value as long as the jeep was still in great condition. That they would make an aggressive buyback offer and he pretty much had nothing to lose or worry about. My husband and son dropped everything to leave right away. My son followed his dad ( my husband) in his car so that my husband would have a ride back home. 3.5 hours in traffic, When they got there, nobody knew why they were there. After a long back and forth, they appraised the vehicle. They offered him $6500 below book value. Then made the excuse it was low, because of what my husband had paid for it brand new. Disregarding the fact, that this special edition is nowhere else to be found close by. Then they tried to sell him another car, then they said the only way they would give him more money if he would trade it in for another car. My husband told them, remember you guys called me, not the other way around. Since the dealership didn't honor their word, no deal happened. All they said was, thank you. They Didn't reimburse him for 2 vehicles' gas to get there and back, dinner on the road and of course 7.5 hours of their time. Needless to say my husband is a disabled vet with tbi. To Neuwirth dealership, you are dishonest, trifling and do not care about people. This is the most ridiculous thing that has happened to us in many years. I will post this everywhere to make sure people know about your dirty tricks. Shame on you all! Shame on your business! More

Great Sales experience Woody Crawford showed patience, expertise, and problem solving during our buying experience. He showed us many cars that fit our needs and helped us Woody Crawford showed patience, expertise, and problem solving during our buying experience. He showed us many cars that fit our needs and helped us decide on the final one. We were looking for a jeep that we could flat tow behind our motorhome. We had a tight timeline to install the baseplate on the jeep and he found a resource who completed the job on our timeline. I would highly recommend Woody!! More

Great Jeep buying experience A great overall buying experience. Both Woody Crawford and Mike Altilio made our Jeep purchase easy and pleasurable. We will definitely be back to Neu A great overall buying experience. Both Woody Crawford and Mike Altilio made our Jeep purchase easy and pleasurable. We will definitely be back to Neuwirth Motors. More

I left satisfied! Woody went absolutely out of his way to accommodate my wife and I with our unique buyer situation. Would HIGHLY recommend for all your car buying need Woody went absolutely out of his way to accommodate my wife and I with our unique buyer situation. Would HIGHLY recommend for all your car buying needs! More

Great service I first sent a message to this this dealership if a posted deal was still available. They responded quickly and were very helpful in getting me inform I first sent a message to this this dealership if a posted deal was still available. They responded quickly and were very helpful in getting me information I requested. Woody Crawford contacted me and was very helpful in letting me know what was available. I went to the dealership and met with him. After talking for a few minutes he took me to very truck I was looking for. After sitting down and discussing options, he was able to get me the terms I was looking for and the purchase was made. I then sat down with Ray Diana and he showed me all available fiancé options. I was very happy with the first class service I received and will recommend them to friends and family. More

Customer service comes first Good morning all. My name is Brian Marsh and I was in the market for a nice used car to fit my budget. This search lead me to a 2009 Toyota Corolla an Good morning all. My name is Brian Marsh and I was in the market for a nice used car to fit my budget. This search lead me to a 2009 Toyota Corolla and to Woodrow (Woody) Crawford. I can not fully explain the professionalism and friendliness shown by Mr. Crawford and the entire staff at Neuwirth. Woody took his time and without the pressure I have seen before, helped me decide on a car and went out of his way to make me feel at ease with my purchase and even took several calls from me on his days off. Folks, if you need a great car and buying experience please come see my new friend Woody. He and the whole staff will make you glad you did! More

Great experience from begining to end. Started with mailer, then on line and finally a few phone calls. The experience was quick and painless. Every person I came in contact with went above Started with mailer, then on line and finally a few phone calls. The experience was quick and painless. Every person I came in contact with went above and beyond to make my family and I feel comfortable. This is our second car from this location in 4 months. More

Keep IOU Having trailer package added. Very timely and friendly. Much better than the Jeep dealer in Jacksonville. I would recommend you shop to anyone and a Having trailer package added. Very timely and friendly. Much better than the Jeep dealer in Jacksonville. I would recommend you shop to anyone and already have. More

Great service. I have had the best car buying experience thanks to Jeff and Neuwirth. I had an issue with my battery months later and they replaced it free of charg I have had the best car buying experience thanks to Jeff and Neuwirth. I had an issue with my battery months later and they replaced it free of charge. I would definitely purchase again. More