Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Recall work Scheduling an appointment for recall work was easier than expected. My appointment went off without any issues and I expected issues like I’ve had w Scheduling an appointment for recall work was easier than expected. My appointment went off without any issues and I expected issues like I’ve had with other dealerships. So I was pleasantly surprised. I was in and out in a timely manner and it had to be the best experience I’ve ever had at ANY dealership. Thanks for making it an easy visit, It was greatly appreciated! Jack Duncan More

2016 Jeep Wrangler purchase I traveled from out of town to purchase a used 2016 Jeep Wrangler 75th Anniversary Edition. My purchase started by sending an email to the dealership I traveled from out of town to purchase a used 2016 Jeep Wrangler 75th Anniversary Edition. My purchase started by sending an email to the dealership. Greg Davis contacted me immediately and answered all my questions concerning the Jeep. Greg is very courteous and professional and that was one of the main reasons I traveled 2 hours to purchase from the dealership. I arrived late for my appointment, but Greg went above and beyond assisting me with the purchase process, understanding I had a long drive to get home. I am very satisfied with the purchase and all the Hendrick staff I interacted with. Thank you. More

Great Customer Service Salesman Greg Davis assisted in finding my dream Jeep, and was very every bit patient and knowledgeable on the brand. The staff at this location are v Salesman Greg Davis assisted in finding my dream Jeep, and was very every bit patient and knowledgeable on the brand. The staff at this location are very friendly and inviting, and made this car buying experience easy. I definitely recommend visiting Hendrick of Concord for Used cars! Cheers! More

Drawn out Corey H. was a great salesman. Very patient and knowledgeable until they lost my car LOL when I came back to pick it up the next day. I was at the dea Corey H. was a great salesman. Very patient and knowledgeable until they lost my car LOL when I came back to pick it up the next day. I was at the dealership from 6p-9p waiting for my car only to be told around 7:45 that they were taking the tinit off cause it didn’t pass inspection and that was what was taking so long. More

Great Customer Service The staff at Hendrick were great to work with. Mike Maman and Corey Holden were very professional and gave great service during the buying process. Ja The staff at Hendrick were great to work with. Mike Maman and Corey Holden were very professional and gave great service during the buying process. James Sicuro was also great to work with in the Finance Department. They all were also very friendly and professional in dealing with my 4 year old son who was with me during the process. Thanks to everyone for the great experience. More

Good experience for new tires and state inspection Service advisor, Jeff Dumbaugh was great to work with. He worked hard to make it a good experience. My 2011 RAM had “swollen” lug nuts which made th Service advisor, Jeff Dumbaugh was great to work with. He worked hard to make it a good experience. My 2011 RAM had “swollen” lug nuts which made the stay longer than expected but Jeff worked us to a good completion. More

Good Service We were having a problem with a humming noise that got louder as we accelerated. We stopped by the Jeep to have them look it over. They were able to d We were having a problem with a humming noise that got louder as we accelerated. We stopped by the Jeep to have them look it over. They were able to diagnose the problem and were able to have the repair done by 5 pm the same day. Thank you to Rebecca Bigelow and her team. More

Pacifica purchase Greg Davis was the salesman and he was excellent. The fiancé person and I didn’t see eye to eye but we got that straightened out after I asked for ano Greg Davis was the salesman and he was excellent. The fiancé person and I didn’t see eye to eye but we got that straightened out after I asked for another pinnacle person. Good dealership, great car. When service time come I hope it will be as professional. More

Good dealership until you want a defective part replaced fre Replaced Chrysler wing badging on front and rear of car under warranty. Then they deteriorated just as the 1st. set did. Shop manger and Chrysler par Replaced Chrysler wing badging on front and rear of car under warranty. Then they deteriorated just as the 1st. set did. Shop manger and Chrysler parts connection would only replace at reduced cost...no labor approximately $350.00 US. I feel this is a rip off! It should not happen at all... Not to mention twice. You have a parts problem. Why would you stock these items if you there should be no or few issues. Prior to this issue I used this dealership as my go to maintenance and repair shop. I guess the Chrysler brand and name means little to them. More