Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Great customer service When I purchased my 2014 Silverado from this dealership, I was very pleased with the transaction. After leaving I discovered that the running boards a When I purchased my 2014 Silverado from this dealership, I was very pleased with the transaction. After leaving I discovered that the running boards and cup holder were missing from the Silverado, so I went back and spoke with my sales consultant Christian Sayles and his manager Jeff Spencer and showed them the picture of the vehicle posted online with the running boards attached. They were very accomodating to me and went out of their way to make me happy. They ordered new running boards and a new cup holder and had them installed in the truck. The truck only had one key upon delivery and they also provided another key for me. These guys went above and beyond expectations and I would highly recommend this dealership to anyone. John Hensley More

maintenance issues I had an appt for 8:30 and I was there for 5 hrs just for brakes. This is not long enough to tell the whole story. Tried to get someone to call me a I had an appt for 8:30 and I was there for 5 hrs just for brakes. This is not long enough to tell the whole story. Tried to get someone to call me about it but no one cared to call. More

BOUGHT A CAR Greg Davis our salesman made us feel comfortable. He worked with us. I rate the experience as a 10 out of 10. He was helpful and not high pressure. On Greg Davis our salesman made us feel comfortable. He worked with us. I rate the experience as a 10 out of 10. He was helpful and not high pressure. One of the most enjoyable car buying experiences in my life. I highly recommend Greg if you need a new car. We rate him the best. More

New car purchase Would highly recommend....went above and beyond on the purchase of my new 2018 challenger...made it a pleasure to buy a new car ...would never go anyw Would highly recommend....went above and beyond on the purchase of my new 2018 challenger...made it a pleasure to buy a new car ...would never go anywhere else More

As painless as it could be! We all know car buying can be a "painful" and involved process. I just purchased a used car from Hendrick and all went quickly and efficiently. There We all know car buying can be a "painful" and involved process. I just purchased a used car from Hendrick and all went quickly and efficiently. There was no involved back-and-forth. They made an offer, I made a counter-offer, they accepted. The F&I process was a bit too involved and detailed, but I know that is where dealerships make a lot of their money. I saw the car I bought online one day, went to see it the next (after some online research on pricing and such), and drove away with it about two hours later. I would highly recommend this dealer ship and the salesperson I worked with - Scott Codespoti - at least for a used car. More

Great Experience! Best vehicle purchase experience I have ever had. I was in and out in under 4 hours. Greg Davis was my salesperson. He was very knowledgeable and h Best vehicle purchase experience I have ever had. I was in and out in under 4 hours. Greg Davis was my salesperson. He was very knowledgeable and helpful throughout the whole process. The manager, David Pierce, came over and spoke with me to make sure my experience and service was top notch as well. I would recommend this dealership and salesperson to anyone in the market for a new/used vehicle! More

Professional Advisor Terry is extremely knowledgeable of what a customer and auto needs. Terry explained in great detail what was important and necessary, kept me updated Terry is extremely knowledgeable of what a customer and auto needs. Terry explained in great detail what was important and necessary, kept me updated and educated on the repairs being made. More

Had appointments when no one else did. Fast courteous. Really great that they had service appointments Keffer and Indian trail were not able to make us an appointment for weeks. New 2018 wrangler had engin Really great that they had service appointments Keffer and Indian trail were not able to make us an appointment for weeks. New 2018 wrangler had engine light on for weeks and they diagnosed and replaced the part. Had to order part so it took two trips but still at least they had available service appointments. More

I always have amazing experiences at this dealership. If I could rate you guys 10+ on the surgery, I would. I wouldn't dare take my car to any other dealership. Professional. Prompt. Informative. Understa If I could rate you guys 10+ on the surgery, I would. I wouldn't dare take my car to any other dealership. Professional. Prompt. Informative. Understanding and all. They treat me like VIP every single visit. That’s rare nowadays. Best TEAM everrrrrrrrr! More

Great deal! Greg Davis and everyone at Hendrick Dodge were awesome! We love our new RAM truck! I highly recommended this dealership. I’ll be back for my next Greg Davis and everyone at Hendrick Dodge were awesome! We love our new RAM truck! I highly recommended this dealership. I’ll be back for my next vehicle. More