Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Terry is Great I was met at the truck door before I could even get out of the truck. Terry was awesome and kept me informed very step of the way. Entire experience I was met at the truck door before I could even get out of the truck. Terry was awesome and kept me informed very step of the way. Entire experience was great! More

Best place ever to buy a car I have bought 4 cars in the last eight years from Hendrix auto Mall there sales people our very nice and patient I have never had a bad experience an I have bought 4 cars in the last eight years from Hendrix auto Mall there sales people our very nice and patient I have never had a bad experience and would recommend To anyone who is looking to buy a car go to Hendrix jeep Chrysler dodge fiat And Volkswagen I love my new Fiat 500 X ?? More

Great Experience Mr. Wright has always been helpful with it comes to getting a new car. This was my second time working with him and he is wonderful to work with! He f Mr. Wright has always been helpful with it comes to getting a new car. This was my second time working with him and he is wonderful to work with! He fully goes through all the information with you and makes sure he answers all questions that needs to be answered. I would recommend him to anyone! More

Awesome experience!! My husband and I went into Hendricks Chrysler Dodge Jeep RAM of Concord to purchase a new Grand Cherokee Altitude and met salesman, Greg Davis, who ma My husband and I went into Hendricks Chrysler Dodge Jeep RAM of Concord to purchase a new Grand Cherokee Altitude and met salesman, Greg Davis, who made the car buying experience an awesome one. Greg was very easy to talk to and very knowledgeable and made us feel that he was part of a special family and that we were part of that family. More

Great service Very helpful and friendly! Will deft recommend Hendrick Jeep to my friends and family. Was treated with respect and like I was the only customer they Very helpful and friendly! Will deft recommend Hendrick Jeep to my friends and family. Was treated with respect and like I was the only customer they had . More

Great experience ! Greg Davis was my sales guy who from the very start was on point, super helpful, knowledgeable, and more importantly an authentically nice guy. He was Greg Davis was my sales guy who from the very start was on point, super helpful, knowledgeable, and more importantly an authentically nice guy. He was fully transparent with me from beginning to end. Overall my experience with Greg was A+, and my new Jeep is awesome, couldn’t be happier. More

Frustrating This was an epic experience. It took many visits to diagnose and repair the problem designated by a engine icon on the dash. First at NTB they said it This was an epic experience. It took many visits to diagnose and repair the problem designated by a engine icon on the dash. First at NTB they said it was a leaking gas cap. I replaced that. then at Mineke they said it was a sensor for the gas cap, they replaced that. Then you guys said it was an oil sensor, you replaced that. then you said it was the module, you replaced that. Each time the engine icon keep coming on and going off. Finally after a 16 hour road trip towing my trailer I returned to you and your shop foreman told the tech to change the wire harnas . So far so good. More

Top notch service!!!! I came in to get an oil change and walked over to look at the new Pacificas. Salesman Greg Davis came up to me and asked if I needed help and boy did I came in to get an oil change and walked over to look at the new Pacificas. Salesman Greg Davis came up to me and asked if I needed help and boy did he help! He was very knowledgeable about the features on the new Pacifica. I was hooked as soon as I got in. I drove away with a new 2019 that day! Love it beyond belief!!!!! Will recommend Greg and the rest of the Hendrick’s team to anyone I meet in search of a new car! More

Good start to the process but experienced bait and switch Was turning in an end of lease vehicle (an Acura), leased from another Hendrick dealership (Acura), not this one, but was promised the same end of lea Was turning in an end of lease vehicle (an Acura), leased from another Hendrick dealership (Acura), not this one, but was promised the same end of lease benefits that the original dealer/finance co. was offering. It was one of the reasons we chose this dealership instead of going back to the original. Got charged end of lease fees not expected. Very disappointed because the remainder of the dealings with this dealership were really good and I thought I had a dealership I could count on for many years to come. Made an appointment at a specific time with a specific sales person, got there waited over the appt time and got another sales rep. Defeated the purpose of making an appt. More

HVAC Repair I had a lot of hvac work done in June. My heat wasn’t working so I had to return it. They were great and treated me like their most important customer I had a lot of hvac work done in June. My heat wasn’t working so I had to return it. They were great and treated me like their most important customer. They even gave me something to drive. The work was completed in a timely fashion at no charge. My service advisor, Rebecca, was EXCEPTIONAL!! More