Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

We are super pleased with the service we received. Terez Porter made the experience pleasant. He took his time to answer all the questions and go over all the details. I highly recommend him and the Terez Porter made the experience pleasant. He took his time to answer all the questions and go over all the details. I highly recommend him and the dealership. More

Good customer service. Scott, Scott and Felipe were awesome to work with, they made sure we got the vehicle we wanted, at the price we wanted. Scott, Scott and Felipe were awesome to work with, they made sure we got the vehicle we wanted, at the price we wanted. More

Was able to fill out credit application before hand which made the process very smooth. Met my monthly payment needs and even detailed the car for me. made the process very smooth. Met my monthly payment needs and even detailed the car for me. More

Great service representative Robert Vaughn out of this world over and went over and beyond to make buying experience GREAT! world over and went over and beyond to make buying experience GREAT! More

I ended up giving this dealership a 5. However, it was going to be a 3. However, Jordan Black and Richard Miller were so awesome that their concerns and care for us were just outstanding However, it was going to be a 3. However, Jordan Black and Richard Miller were so awesome that their concerns and care for us were just outstanding. I would deal with them anyway. I wish I could say the same for Austin & Todd. It seems that they have little to no customer service skills at all. Being an Office Manager and HR Director, I would get them some training. The biggest issue is that they made us feel like we were at a $2 used car lot, and not a million dollar business. Getting back to Jordan Black & Richard Miller. I never felt that way at all. It was like dealing with old friends, and that is how everyone should be made to feel. I can’t say enough about Jordans over all attitude and knowledge of the car we were test driving. How he was able to get us an out the door quote without any games or stress. Richard was willing to listen to our counter to his offer and not give us the run around, which means we were able to come up with a deal that worked for everyone. I will send anyone that ask me about the dealership the Jordan and Richard specifically. Scott in finance all did what was needed to get us in and out without a hassle. I feel that if we would have had to work with Todd and Austin. The sale would have never happened. More

I went in Saturday to look at Jeeps, I went to talk to Paul Boyd he was recommended by a friend. I can not tell you how easy he made it to purchase a new 2024 Jeep. He makes yiu feel like you have known h Paul Boyd he was recommended by a friend. I can not tell you how easy he made it to purchase a new 2024 Jeep. He makes yiu feel like you have known him for years. Everyone we dealt with was very friendly and professional. More

Scott and Sean were amazing! ! I didn’t think I was going to be approved and they made sure I left with a brand new truck!!! ! I didn’t think I was going to be approved and they made sure I left with a brand new truck!!! More

Terez Porter was the best salesman who promised and delivered A1 service from beginning to end. Kind courteous and patient. He answered all of our questions. Wonderful experience. I would recommend thi delivered A1 service from beginning to end. Kind courteous and patient. He answered all of our questions. Wonderful experience. I would recommend this place a thousand times over!! We enjoyed working with Terez Porter and Eric Duncan. They were very professional, and patient, and took care of all our questions/concerns. I highly recommend Hendrick Chrysler Dodge Jeep Ram FIAT of Concord!!! More

Great experience and service. Loved working with Felipe on buying my new jeep. Buying process was very streamlined. Loved working with Felipe on buying my new jeep. Buying process was very streamlined. More

Terez Porter was knowledgeable and helpful throughout the purchase. He answered any question we had. Will definitely be back one day. purchase. He answered any question we had. Will definitely be back one day. More