
Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
Concord, NC
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1,527 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
Good Service I needed help troubleshooting a rattle in the back of my Dodge Caravan. Their Technician did a thorough inspection under the car and inside to isolat I needed help troubleshooting a rattle in the back of my Dodge Caravan. Their Technician did a thorough inspection under the car and inside to isolate the cause. Using a teammate for assistance, they drove the car together and isolated the cause to faulty rear shocks. I could not have troubleshot that problem on my own or even with a friend. More
Finally bought a Jeep! Went in to Hendrick Chrysler lookin for a Jeep and Greg Davis was excellent at finalizing everything. He was great at answering any questions I had an Went in to Hendrick Chrysler lookin for a Jeep and Greg Davis was excellent at finalizing everything. He was great at answering any questions I had and wasn’t pushy about anything. All around great experience. More
Highly positive experience We had no expectations to buy if the deal wasn’t right and immediately upon engaging with our sales associate, Greg Davis, all of our concerns quickl We had no expectations to buy if the deal wasn’t right and immediately upon engaging with our sales associate, Greg Davis, all of our concerns quickly went away as he was very transparent, honest and friendly. We never felt like we were being taken advantage of. He listened to our list of must-have’s versus like to haves and brought very appealing options to the table for us to consider within those parameters. Not only that but we felt the dealership was fair in the trade in value they gave us for our car. All in all we were in and out start to finish within a few hours all with our five-year-old who could be a bit ornery in tow. The kids room, popcorn and drinks were a bonus to keep little guy from running amok while Greg‘s demeanor was helpful, patient and kind throughout the transaction. Would highly recommend working with Greg and this dealership in the future!! More
Andre was great Andre was incredibly helpful right from the start and made the entire experience very fluid and enjoyable. He and this dealership are top notch and I Andre was incredibly helpful right from the start and made the entire experience very fluid and enjoyable. He and this dealership are top notch and I HIGHLY recommend! More
First time buying a car from dealer This was my first time buying from a dealer and Hendrick made it easy and stress free. Left the same day with my Jeep. Had a small problem and they ma This was my first time buying from a dealer and Hendrick made it easy and stress free. Left the same day with my Jeep. Had a small problem and they made it right quick. Will definitely use them in the future. More
Great customer service When I purchased my 2014 Silverado from this dealership, I was very pleased with the transaction. After leaving I discovered that the running boards a When I purchased my 2014 Silverado from this dealership, I was very pleased with the transaction. After leaving I discovered that the running boards and cup holder were missing from the Silverado, so I went back and spoke with my sales consultant Christian Sayles and his manager Jeff Spencer and showed them the picture of the vehicle posted online with the running boards attached. They were very accomodating to me and went out of their way to make me happy. They ordered new running boards and a new cup holder and had them installed in the truck. The truck only had one key upon delivery and they also provided another key for me. These guys went above and beyond expectations and I would highly recommend this dealership to anyone. John Hensley More
maintenance issues I had an appt for 8:30 and I was there for 5 hrs just for brakes. This is not long enough to tell the whole story. Tried to get someone to call me a I had an appt for 8:30 and I was there for 5 hrs just for brakes. This is not long enough to tell the whole story. Tried to get someone to call me about it but no one cared to call. More
BOUGHT A CAR Greg Davis our salesman made us feel comfortable. He worked with us. I rate the experience as a 10 out of 10. He was helpful and not high pressure. On Greg Davis our salesman made us feel comfortable. He worked with us. I rate the experience as a 10 out of 10. He was helpful and not high pressure. One of the most enjoyable car buying experiences in my life. I highly recommend Greg if you need a new car. We rate him the best. More
New car purchase Would highly recommend....went above and beyond on the purchase of my new 2018 challenger...made it a pleasure to buy a new car ...would never go anyw Would highly recommend....went above and beyond on the purchase of my new 2018 challenger...made it a pleasure to buy a new car ...would never go anywhere else More
As painless as it could be! We all know car buying can be a "painful" and involved process. I just purchased a used car from Hendrick and all went quickly and efficiently. There We all know car buying can be a "painful" and involved process. I just purchased a used car from Hendrick and all went quickly and efficiently. There was no involved back-and-forth. They made an offer, I made a counter-offer, they accepted. The F&I process was a bit too involved and detailed, but I know that is where dealerships make a lot of their money. I saw the car I bought online one day, went to see it the next (after some online research on pricing and such), and drove away with it about two hours later. I would highly recommend this dealer ship and the salesperson I worked with - Scott Codespoti - at least for a used car. More