Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Factory Recalls Quick and Fast There were recently two factory recalls on my 2019 Ram Truck and making the appointment was super easy and then on the day of the repair I was not the There were recently two factory recalls on my 2019 Ram Truck and making the appointment was super easy and then on the day of the repair I was not there for very long. Great group of employees work there and I am happy with my service. More

Good parts, and scheduling. Too expensive for a 4 hour job. I called the parts department for a brake controller, and mud flaps for my 2018 Ram 1500 Rebel. 4 hour job, was charged $992.00 !!! I called the parts department for a brake controller, and mud flaps for my 2018 Ram 1500 Rebel. 4 hour job, was charged $992.00 !!! More

TRANSMISSION WORK I have been dealing with this dealership in Concord, NC even though I live in Rock Hill , SC. Always quality work and customer service. They al I have been dealing with this dealership in Concord, NC even though I live in Rock Hill , SC. Always quality work and customer service. They always let me know when needed services are coming up. I travel so they always try to work with me and my travels. Never have been anything but happy hear. Richmond and Jeff know their cars and issues. I depend on them to keep me on the road and SAFE!!! Thanks Guys, Rick More

Great trade in experience Doug was a great guy to have as a Salesman. He actually cared about what was important to me. They were very fair in their pricing. The process was no Doug was a great guy to have as a Salesman. He actually cared about what was important to me. They were very fair in their pricing. The process was not stressfull nor was it manipulative as with many dealerships. More

I recommend this place 100% give excellent service I recommend this place 100% they did their job very well and they helped me with all of the questions i asked and gave me the best prices.I’m very hap I recommend this place 100% they did their job very well and they helped me with all of the questions i asked and gave me the best prices.I’m very happy with the service they gave to me More

Excellent service My overall rating for your service department has always been ABOVE EXCELLENT for all of the vehicles that we bring to Hendricks. Tom, Jason and Pete My overall rating for your service department has always been ABOVE EXCELLENT for all of the vehicles that we bring to Hendricks. Tom, Jason and Pete always resolve any issues that my vehicles have and it has been a real pleasure working with them over these past years. More

Great customer service!! Mr Thomas made us feel very comfortable. Very friendly service guy. He helped us with our repairs. We got a fair cost. Thank you much. Mr Thomas made us feel very comfortable. Very friendly service guy. He helped us with our repairs. We got a fair cost. Thank you much. More

Lease of new 2019 Jeep Cherokee High Altitude I started a new lease with Hendrick on a 2019 Jeep Cherokee High Altitude. I had a number in my head of what a good deal was. At first, we were extrem I started a new lease with Hendrick on a 2019 Jeep Cherokee High Altitude. I had a number in my head of what a good deal was. At first, we were extremely far off. I stuck to my offer and they were able to come down to what I was asking for. Overall I am satisfied with the experience, and the car is amazing. More

Poor customer service AFTER the sale We purchased a brand new Dodge Charger and after we got it home we noticed the fender was damaged. We called the dealership right away and they said t We purchased a brand new Dodge Charger and after we got it home we noticed the fender was damaged. We called the dealership right away and they said they would have someone come and pick it up and fix it. That is the only thing that went right in this whole story. We had to call 3 different people( Robert the salesman, Mike in Sales and Mark in Finance) to try and get our paperwork. That was an ordeal to say the least. They finally after a week sent us our paperwork overnight mail. When we finally got the car back after they fixed it( did the detailer not see this) they left the hemi badge off of the new fender. So here we go again. Dean came and picked up the car again and drove it down there again and they fixed it again. The only good thing about this dealership was Dean and he is not even an employee there. After you drive the car off the lot they don’t want to know you at all. I would never recommend buying anything from this dealership. Poor communication and poor customer service. More

Oil & Filter Service Simply “Outstanding Service” each and every time I come in. My Service Advisor, Greg Walczak always keeps me abreast with all the services my vechicle Simply “Outstanding Service” each and every time I come in. My Service Advisor, Greg Walczak always keeps me abreast with all the services my vechicle needs. He makes sure that I am completely satisfied with the service performed. Customer Service is Greg’s forte. More