Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Great Service from a Great Dealership This was a multi visit purchase for me. I went in the first time knowing I was not going to buy a car today, and I made that clear to Anabelle, my sal This was a multi visit purchase for me. I went in the first time knowing I was not going to buy a car today, and I made that clear to Anabelle, my salesperson. I told her I was serious, but wanted to gather info both from the dealership as well as online about my car choice before making a final decision. She understood and was very helpful with the delivery of info and takiing us on a test drive. After my visit, she sent links to several different cars that met my wants for me to review. We came back a few days later to make the purchase after completing our research. I met several other staff members including Scott who helped me with my financing, and everyone was friendly, knowledgeable and courteous. I would return there for my next car More

Jeep unmlimited thanks to unlimited customer service I had a great experience today buying my wife a new Jeep. Greg Davis was super helpful and professional in making it happen. Everyone I worked with th I had a great experience today buying my wife a new Jeep. Greg Davis was super helpful and professional in making it happen. Everyone I worked with throughout the process was excellent. And they did their best to ensure it moved along as quickly as possible and meet our wants in the Jeep! Thank you!!! More

We loved working with Anabelle! As my family and I were returning home from a tiresome drive from Atlanta, we stopped to take a brief look at vehicles. I ended up purchasing a RAM F As my family and I were returning home from a tiresome drive from Atlanta, we stopped to take a brief look at vehicles. I ended up purchasing a RAM F150 Crew Cab Hemi V8 for my husband as a Father's Day gift. My husband ased when we left how we ended up with the nicest salesperson on earth. Anabelle was everything you could ask for in a salesperson. She was polite, funny, and enjoyable to work with on our purchase. Make sure you ask for her when you go. As we initially drove through the lot, another salesperson seemed to be bothered by our inquiry on truck locations. He pointed for us to drive three miles to another lot to see what they had available. Needless to say, we drove away and went inside to find a "real" salesperson. Thanks, Anabelle! I may be back to see you :-). More

Anabelle was just delightful to work with I couldn't have been happier with the experience, especially because of Anabelle's commitment to customer service. Her attitude, communications in pe I couldn't have been happier with the experience, especially because of Anabelle's commitment to customer service. Her attitude, communications in person, via phone & email, and her desire to please went above and beyond. Anabelle is an exemplary representative for the Hendrick dealership. More

Hour and a half oil changes Today I was in the dealership for another oil change. 1.4 hours today and almost 2 hours last time which included a tire rotation. Pathetic service ti Today I was in the dealership for another oil change. 1.4 hours today and almost 2 hours last time which included a tire rotation. Pathetic service times. Today the person that waited on me used the excuse that it depended how many people were in front of me. Really? This is an easy fix. I will go somewhere else. No problems maintainence wise. Oh, guy asks me about getting a state vehicle inspection, told him I obtained one last month. He says, oh the stickers missing?! I had it done at this dealership. He tells me I need tires. I told him when I dropped it off, oil change only don't worry about the tire rotation, I'm getting new tires. Guess he doesn't listen. He did apologize for the delay, which doesn't get me my time back. I will not be back. Pretty building, crappy service!! More

Great Jeep buying experience The team at Hendricks was super knowledgeable and friendly (and not pushy). Would definitely use them again and recommend to friends. Best car buyin The team at Hendricks was super knowledgeable and friendly (and not pushy). Would definitely use them again and recommend to friends. Best car buying experience I’ve had. More

Amazing Experience With Great Employees The people that I dealt with while buying my car and setting up finances were friendly and happy to help. They were ready with accurate knowledge and The people that I dealt with while buying my car and setting up finances were friendly and happy to help. They were ready with accurate knowledge and responded quickly. My experience was amazing all around not only because I was purchasing a dream car, but because the people that made it happen were so pleasant to be around. More

First Class Service from Greg Davis We had a great experience working with Greg, as well as David Pierce and Mike Lafleur. Greg was extremely knowledgeable and informative with all the We had a great experience working with Greg, as well as David Pierce and Mike Lafleur. Greg was extremely knowledgeable and informative with all the jeep products. In addition, he was very respectful and patient with us throughout the process. Like any automobile purchase, there were hurdles to overcome and Greg was there to be our advocate. I would recommend him to anyone. More

Getting a Dodge Grand Caravan from Greg Davis Our car had just been totaled by a distracted driver and we weren't sure what to do next. Greg Davis helped us figure out our needs and get a great d Our car had just been totaled by a distracted driver and we weren't sure what to do next. Greg Davis helped us figure out our needs and get a great deal on a Dodge Grand Caravan. Thanks Greg! More

A bit long but great. Ended up buying Very helpfull people. I was going to cancel my lease and walk away but Francina and Lee turned a not so good situation into something awesome and I en Very helpfull people. I was going to cancel my lease and walk away but Francina and Lee turned a not so good situation into something awesome and I ended up buying the vehicle which is incredible by the way. Kudos to the team Francina, Jordan, Scott, Lee , Anabel. Great work. And environment. Work on the coffee though More