Back

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Concord, NC

4.8
1,450 Reviews

7630 Hendrick Auto Plaza NW

Concord, NC

28027

Directions

By Type

1,450 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

August 24, 2024

Great customer service and communication. Kept us aware of all transactions that needed to occur and David Tolliver was extremely professional and courteous the complete process for us that l More

by lenearo.e.ashford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Tolliver
Aug 31, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Lenearo, thank you so much for sharing your sales experience with David! We are so pleased he went above and beyond for you, deserving your 5 Star Review! Congratulations on your new vehicle and thank you for choosing Hendrick CDJR of Concord!

August 24, 2024

We were greeted at the door. The greeter escorted us directly to our Sales Rep with no wait. This dealership is customer oriented, courteous, professional, and friendly. More

by EAshford
Recommend Dealer
Yes
Employees Worked With
David Tolliver
Aug 31, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

EAshford, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick CDJR of Concord. We hope to be of service to you again in the future. Best wishes!

August 24, 2024

10/10 recommend Brandon L, and I spoke his first week starting at Hendrick and I was not yet ready to make a purchase. I told him that in a few months I would circle back. When I came back ready to b More

by jbelt87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Lockhard
Aug 31, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Brandon is awesome and we so glad to have him part of the team. Thank you for the great review!!!! If you need anything down the road...don't hesitate to reach out.

August 23, 2024

I would highly recommend buying your next car from Terez Porter!! He is ent above and beyond for my family. This was the easiest car buying experience ever!! More

by McLeod.brandyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Calzada, Terez Porter
Aug 31, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Terez is an awesome part of our team here at Hendrick CDJR of Concord and we are thrilled to hear about your excellent experience with him, McLeod.brandyn! Welcome to our Hendrick CDJR of Concord family!

August 19, 2024

Good experience! David Toliver was our sales guy and he gave us a First-class experience from start to finish. The process of working with David to identify the rig More

by scott89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Tolliver
Aug 23, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for your wonderful review and kind words for David and our team, Scott! It means a lot to all of us and we are so happy to have you as part of our Hendrick CDJR of Concord family!

August 19, 2024

My salesman, Jeffrey Stark was very professional and listened to my needs while showing me several vehicles within my price range. I highly recommend Jeffrey for any future purchases. More

by Vera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Stark
Aug 23, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Wonderful! We appreciate you taking the time to share your experience with the world, Vera! If we can be of any assistance to you in the future, please do not hesitate to contact us.

August 18, 2024

Mike, and Felipe were absolutely amazing! Very customer/family oriented . All around the BEST experience ! More

by Johnson6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gerlack, Felipe Calzada
Aug 23, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for taking the time to leave Mike and Felipe such a kind review, Johnson6! We appreciate hearing about your experience and are so pleased to hear that we earned your trust during your time with us. Congratulations on your new vehicle and thank you again for choosing Hendrick CDJR of Concord!

August 14, 2024

Fantastic experience with the team at this location! Felipe had excellent follow up that made us come here for our purchase. He partnered us with Jeff Stark, who helped us with the sale of our new SUV. More

by mpulido08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Stark, Felipe Calzada
Aug 16, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Mpulido08, thanks for your praise and kind comments about Jeff and our team here at Hendrick CDJR of Concord. Your praise and kind words means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Dec 07, 2024 -

mpulido08 responded

DO NOT SHOP HERE IT YOU ARE A WOMAN. my husband and I came here in September to purchase my car (2023 Durango) It’s the beginning of December and my car has an oil leak. I called and made an appointment 12/6 to get it diagnosed, when I arrive at the service center, the service man, Dana Pearson, tells me that they cannot diagnose my car that same day. Also, that they cannot provide me a rental until 12/13. Dana had 0 empathy, he was not helpful at all in getting an alternative resolution. I’m not sure if he doesn’t like his job or was having a bad day, but the way he talked to me and treated me was so unprofessional and had 0 customer service. I come back the following day, 10/7, with my husband. Dana did a 360. He was polite, he apologized & even shook my husbands hand. HE MANAGED TO SOMEHOW find a rental car that same day. His attitude changed completely once he was dealing with another male. The rental we were provided smelled like marijuana, it’s obvious someone smoked in here previously.

August 11, 2024

We are super pleased with the service we received. Terez Porter made the experience pleasant. He took his time to answer all the questions and go over all the details. I highly recommend him and the More

by mlhead16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terez Porter
Aug 15, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Mlhead16, thank you so much for sharing your sales experience with Terez! We are so pleased he went above and beyond for you, deserving your 5 Star Review! Congratulations on your new vehicle and thank you for choosing Hendrick CDJR of Concord!

August 11, 2024

Good customer service. Scott, Scott and Felipe were awesome to work with, they made sure we got the vehicle we wanted, at the price we wanted. More

by Carol
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pressley, Scott Spainhour, Felipe Calzada
Aug 15, 2024 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Carol, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hendrick CDJR of Concord.

...
10
...