Hendrick BMW Northlake

Jeff Limthong was my service advisor today and did an outstanding job handling a difficult situation for me. Service reps often claim to be acting as your personal advocate, but this is the first time I outstanding job handling a difficult situation for me. Service reps often claim to be acting as your personal advocate, but this is the first time I actually felt that I was being treated that way. Great work Jeff! More

Jeff Day is excellent in the service department. He makes his dealership a positive experience. He makes his dealership a positive experience. More

I have been lucky to work with Blaire whenever my BMW needs some attention and she always exceeds expectations. It can be daunting to visit the dealership but she makes it a breeze. needs some attention and she always exceeds expectations. It can be daunting to visit the dealership but she makes it a breeze. More

I appreciate Blaire taking time to explain my service needs without pressure. She treats you like a person vs a number. needs without pressure. She treats you like a person vs a number. More

Very impressed with Hendrick BMW Northlake. Brought car in today for first service appointment and was greeted immediately by Jeff Limthong. He was very thorough and informative. He kept me up Brought car in today for first service appointment and was greeted immediately by Jeff Limthong. He was very thorough and informative. He kept me up to date throughout service appointment. Excellent customer service! More

Grey was fantastic t work with. My experience was top-notch from start to finish for the purchase of our X5 M50i. I will be coming back in the future. Thanks Grey! My experience was top-notch from start to finish for the purchase of our X5 M50i. I will be coming back in the future. Thanks Grey! More

Grey was amazing and went above and beyond in the purchase of our X3. He even helped coordinate the service department getting the additional things we wanted for the vehicle. We will be back! purchase of our X3. He even helped coordinate the service department getting the additional things we wanted for the vehicle. We will be back! More

Hans Shayeghi has been very helpful in our search and purchase of a new automobile. We actually purchased the car on my wife’s birthday and he had a big red bow on the car when we arrived for transfer. purchase of a new automobile. We actually purchased the car on my wife’s birthday and he had a big red bow on the car when we arrived for transfer. More

I had a great experience here. My salesperson Grey Mills was great to work with. He went through all the details of my deal thoroughly and made my experience quick and easy. My salesperson Grey Mills was great to work with. He went through all the details of my deal thoroughly and made my experience quick and easy. More

I was not only greeted with the most absolute best service, Carl and Ligon were the most knowledgeable salesman that we had encountered!! Before BMW we went to another dealership that I would never re service, Carl and Ligon were the most knowledgeable salesman that we had encountered!! Before BMW we went to another dealership that I would never recommend. But BMW Northlake became my favorite dealership. More