10720 Northlake Auto Plaza Blvd.
Charlotte, NC 28269
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administration Dept.
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Hendrick's Northlake did a complete diagnostic review of my cars issue, and along with my feedback, made the necesssry repair. Andrew Johnson has been my service advisor for some time now, and always does a great job keeping my car top notch.
I have been working with Cole for the last 5 years. Sometimes we buy, sometimes we don't based on different factors. Regardless of the outcome, our experience with him is always to the highest level of professionalism. He is patient with us and understands it may be 1-2 days or 1-2 weeks before making a decision. As long as I am buying BMWs, Cole will be my salesperson. 100% recommend you ask for him.
Buying a car is always a dreaded experience. Cole totally changed that experience. He was professional, no pressure, patient and very knowledgeable. He was super accommodating to our requests and needs. I would recommend him to anyone who is interested in buying a car. The BMW dealership environment is clean, comfortable and friendly. I would recommend Cole 1000% for any of your car buying needs!
Cole and the team gave the absolute best experience in purchasing my car! I live in Florida and did most of it remote. My experience was so great I’ll continue to purchase cars and make that drive home!
My client advisor Grey Mills explained all the important features of the BMW X2. He was very knowledgeable and could explain the differences between SUV models with ease.
Clean and friendly environment. I prefer this dealership over the one on Independence. The atmosphere is very welcoming and EVERYONE speaks to you. Shane was amazing to work with.
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