Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick BMW Northlake
Charlotte, NC
1,933 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,933 reviews
May 26, 2026
Cole handled everything with patience and complete transparency, breaking down every number so we always knew what we were looking at. He even followed up a week later just to make sure we were happy. transparency, breaking down every number so we always knew what we were looking at. He even followed up a week later just to make sure we were happy. That kind of follow-through is rare! More
by lknboater
Employees Worked With
Cole Benincase
May 25, 2026
I was relocating to Charlotte and needed a car quickly, so I reached out to Hendrick BMW Northlake remotely before I even arrived in town. Cole Bennincase communicated with me every step of the way, sent v so I reached out to Hendrick BMW Northlake remotely before I even arrived in town. Cole Bennincase communicated with me every step of the way, sent videos of the car, and had everything ready the day I landed. He made a stressful situation feel completely manageable. More
by marka1
Employees Worked With
Cole Benincase
May 22, 2026
If you’re looking for a new or preowned car in the Northlake area - go to Hendrick BMW and ask for Pat Foy. He’ll help you find the right car for you. Northlake area - go to Hendrick BMW and ask for Pat Foy. He’ll help you find the right car for you. More
by Littleone328!
Employees Worked With
Pat Foy
May 22, 2026
I've purchased probably eight cars over the years and Cole Benincase gave me the most straightforward, transparent experience of all of them. He had all my paperwork ready ahead of time, the numbers were Cole Benincase gave me the most straightforward, transparent experience of all of them. He had all my paperwork ready ahead of time, the numbers were exactly what we discussed, and there were zero surprises at signing. It felt like working with someone who genuinely cared about earning my business longterm. More
by njtony81
Employees Worked With
Cole Benincase
May 21, 2026
My service advisor was JR. He's always helpful and follows up along the way during repairs to keep me informed. He's patient and seems to get me the best deal out the door. Tha He's always helpful and follows up along the way during repairs to keep me informed. He's patient and seems to get me the best deal out the door. Thanks JR. More
by Shon
Employees Worked With
William "JR" Guevara
May 21, 2026
When I brought my car last year, Gray was outstanding! When I serviced my vehicle this May, JR provided me with excellent service. The dealership. is doing a great job of providing high quality services a When I serviced my vehicle this May, JR provided me with excellent service. The dealership. is doing a great job of providing high quality services and sales. More
by Frieson3
Employees Worked With
JR
May 07, 2026
Very good staff and communication. the waiting area is amazing and the facilities offered to customers is phenomenal. very respectful and all the questions were answered and the care w the waiting area is amazing and the facilities offered to customers is phenomenal. very respectful and all the questions were answered and the care was taken care of. the video to show in detail the issue and resolve is amazing. finally the car wash makes it so good and Ian made me feel at ease about any concerns for my car. More
by ssheth.nayab
Employees Worked With
Ian Sampson
