Back

Hendrick BMW Northlake

Charlotte, NC

4.9
1,947 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

Directions

By Type

Showing 1,947 reviews

July 01, 2026

VERY FRIENDLY. ,STRAIGHT PROFESSIONAL.,and was very open to my Likes for a Vehicle.,didnt Rush Me.,and had extreme patient to help me purchase a Vehicle that was f More

by Thomasbusdriver45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
July 01, 2026

Amanda Bradshaw gave my wife and I the best experience start to finish. She was very professional, and communicated clearly throughout the process, she kept us informed on the status of our vehicle. Her c More

by Briancunningham71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
June 30, 2026

Chris did an excellent job with helping me find a new vehicle s my last one was totaled. He listened to my needs and was patient through the process. He was referred by a friend and I couldn’t be happier More

by Callawayj52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jul 01, 2026 -

Hendrick BMW Northlake responded

Callawayj52, we're glad you had such a wonderful experience with us!

June 30, 2026

I was in for service and my son was picking me up and he ended up with a flat tire. Amanda Bradshaw not only took care of me but also went through extra steps to help my son get his car towed and taken care More

by x1Olive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jun 30, 2026 -

Hendrick BMW Northlake responded

X1olive, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

June 18, 2026

Amanda Bradshaw is the Best! She always makes us a priority. Every Visit is seamless and smooth More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Brandshaw, Stefanie Lisa
Jun 21, 2026 -

Hendrick BMW Northlake responded

Hello Michael, thank you; we appreciate your feedback!

June 17, 2026

Great service writer, in and out fast, great dealer experience. Will return soon have my car serviced More

by Dschroll1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guevara, William , Stefanie Lisa
Jun 20, 2026 -

Hendrick BMW Northlake responded

Dschroll1968, we're glad to hear you enjoyed your visit.

June 12, 2026

Chris did a great job helping me with my new car purchase. He was very patient and knowledgeable. The whole staff was kind and pleasant. Thank you BMW Northlake, you rock! More

by Patsy58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jun 16, 2026 -

Hendrick BMW Northlake responded

Hello Patsy58, thank you; we appreciate your feedback!

June 11, 2026

I received excellent service and my vehicle was ready sooner than I expected. Thank you! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Simpers, Stefanie Lisa
Jun 12, 2026 -

Hendrick BMW Northlake responded

Hello Bill, thank you; we appreciate your feedback!

June 11, 2026

I was very impressed with the staff, very professional and not pressure sales. I can’t say enough about Cole. More

by Peddles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole and Cam
Jun 12, 2026 -

Hendrick BMW Northlake responded

Peddles, we're glad you had a wonderful experience with us!

June 09, 2026

Would like to thank Amanda Bradshaw for going over and above for ensuring the software issue got resolved so quickly. She also was very proactive in letting me know I could have a loaner car if wanted. Al More

by phillyk
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw.
Jun 10, 2026 -

Hendrick BMW Northlake responded

Phillyk, we're happy to hear you had such a positive experience with our team!

1
...