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Hendrick BMW Northlake

Charlotte, NC

5.0
1,641 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,641 reviews

May 08, 2023

Jeff Day in Service is very professional and goes above and beyond to provide excellent service! More

by aih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 10, 2023 -

Hendrick BMW Northlake responded

Aih, we are very happy we could provide you with a positive experience!

May 08, 2023

Jeff was responsive to all questions and helped make all the technician's recommendations clear More

by Jah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 10, 2023 -

Hendrick BMW Northlake responded

Jah, thank you for sharing your positive experience!

May 08, 2023

I always enjoy working with Jeff Day and the tremendous dealer service provided at BMW Northlake. More

by SteveF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 10, 2023 -

Hendrick BMW Northlake responded

Stevef, we're glad you had such a wonderful experience with us!

May 08, 2023

Jeff Day has been wonderful to work with in getting my BMW serviced and taken care of when it’s with him. He communicates very well and represents the customer with first class. He’s a true asset to Hen More

by emoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 10, 2023 -

Hendrick BMW Northlake responded

Emoore, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 08, 2023

Jeff Day has taken great care of me for almost 10 years multiple BMWs. He is very knowledgeable and always provides me options when I'm in for service. It is a pleasure doing business with BMW Northlake an More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
May 10, 2023 -

Hendrick BMW Northlake responded

John, we're glad you had such a wonderful experience with us!

May 06, 2023

Highly recommend this dealership with very knowledgeable staff. Jeff day was very accommodating and kept me up to date the whole time. More

by dsibanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 08, 2023 -

Hendrick BMW Northlake responded

Dsibanez, we are very happy we could provide you with a positive experience!

May 05, 2023

Keyla Vallejos was a pleasure to work with! She was very knowledgeable and oh so helpful. She made the car buying experience seem effortless! More

by knanders
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keyla Villejos
May 06, 2023 -

Hendrick BMW Northlake responded

Knanders, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 04, 2023

Outstanding service. My Service advisor Jeff Limthong was very impressive and made sure my vehicle was serviced to my satisfaction. More

by gjcutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
May 05, 2023 -

Hendrick BMW Northlake responded

Gjcutler, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 03, 2023

Jeff Day was my contact in the service department and he was outstanding. The experience was all positive when I dropped off my car and when I picked it up. I had no wait at either end of the process. Jeff More

by Jsfoodguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 05, 2023 -

Hendrick BMW Northlake responded

Jsfoodguy, we're glad to hear you enjoyed your visit.

May 03, 2023

My experience with Andrew in the service department was great. He arranged for the car to be picked up and dropped off and the service to the car was completed in a timely manner and the cost was as he est More

by uofndjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
May 05, 2023 -

Hendrick BMW Northlake responded

Uofndjeff, thank you for sharing your positive experience!

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