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Hendrick BMW Northlake

Charlotte, NC

5.0
1,691 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,691 reviews

May 31, 2023

Had a great experience at Hendrick BMW Northlake. Chris Cave was my sales advisor and did a wonderful job and was very knowledgeable. I would recommend this dealership. More

by angiecave78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cave
Jun 01, 2023 -

Hendrick BMW Northlake responded

Angiecave78, we are very happy we could provide you with a positive experience!

May 31, 2023

Second time is a charm! !! My first experience at Hendrick BMW Northlake was just ok. I had to return several times in order to get approved and everything. This time around More

by vickim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Jun 01, 2023 -

Hendrick BMW Northlake responded

Vickim, thank you for sharing your positive experience!

May 31, 2023

Andrew in the service department is awesome. Super communicative, got everything done quickly and efficiently, and explained everything easily throughout the process. He found me a loaner, even More

by sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jun 01, 2023 -

Hendrick BMW Northlake responded

Sarah, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 31, 2023

Kudos to Jeff Day & Rob Pereira and the whole team at Hendrick BMW Northlake! They are courteous, professional and experts at what they do. Thanks y'all for keep my 2009 BMW 128i in tip top shape! More

by tumbleweed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Rob Pereira
Jun 01, 2023 -

Hendrick BMW Northlake responded

Tumbleweed1, thank you for sharing your positive experience!

May 31, 2023

Jeff Day in customer service is excellent. He is courteous, friendly, knowledgeable, and good communicator. Goes over and beyond. More

by David
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jun 01, 2023 -

Hendrick BMW Northlake responded

David, thank you for sharing your positive experience!

May 31, 2023

Andrew was great during my last service visit! He took the time to listen and was very professional. More

by Jjones5
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 01, 2023 -

Hendrick BMW Northlake responded

Jjones5, we are very happy we could provide you with a positive experience!

May 31, 2023

Purchased a Audi A6 from Grey Mills. Flew in from Jersey and had a great experience with him. Thanks Grey! More

by JerseyCars
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey Mills
Jun 01, 2023 -

Hendrick BMW Northlake responded

Hi Jerseycars, thank you so much for your positive comments about Hendrick BMW Northlake!

May 31, 2023

My recent service visit went smooth and timely thanks to Andrew. He was efficient and got me in and out quickly More

by Jjones5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew J
Jun 01, 2023 -

Hendrick BMW Northlake responded

Jjones5, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 31, 2023

Big thanks to Amanda for an excellent service experience. Very professional and kind. She is my advisor for life. More

by chop
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jun 01, 2023 -

Hendrick BMW Northlake responded

Chop, we are very happy we could provide you with a positive experience!

May 31, 2023

Had a great service experience with Amanda at BMW of Northlake. Amanda is knowledgeable and definitely had our best interest in mind. More

by chop
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jun 01, 2023 -

Hendrick BMW Northlake responded

Chop, thank you for sharing your positive experience!

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