Hendrick BMW Northlake

My wife took her BMW is for minor service. Andrew was wonderful to deal with and took care of everything. THANK YOU! Andrew was wonderful to deal with and took care of everything. THANK YOU! More

Andrew is very knowledgeable about the product and took the time to address all my service related ?’s and to help me understand some of the cars numerous features. He also kept me informed during the wa the time to address all my service related ?’s and to help me understand some of the cars numerous features. He also kept me informed during the wait about the status of the service. I also felt like the video from the tech was an amazing customer experience touch that let me know the condition of tires, brakes ,etc. Overall the first service exceeded my expectations. More

Andrew did a great job. He was actually able to get me in early and explained what was needed and how long it would take to complete the work. Very attentive and professiona He was actually able to get me in early and explained what was needed and how long it would take to complete the work. Very attentive and professional. More

Wife took her X3 in for service and all went well,,,,Thanks Jeff Day for the excellent work. well,,,,Thanks Jeff Day for the excellent work. More

Very professional hood service. Jeff Day is the person I have worked with there for the past several years am I always get excellent service? Jeff Day is the person I have worked with there for the past several years am I always get excellent service? More

Excellent customer service and support and Andrew Johnson was fantastic to meet with and he kept us informed of our service was fantastic to meet with and he kept us informed of our service More

Andrew provided exceptional service! He addressed my questions and kept me informed throughout the process. He addressed my questions and kept me informed throughout the process. More

Love Hendricks…outstanding service n workmanship…my service rep is Jeff Limthong, who made everything easy…he was “jeff on the spot”😊 and took all the stress from my concerns away…very professional an service rep is Jeff Limthong, who made everything easy…he was “jeff on the spot”😊 and took all the stress from my concerns away…very professional and customer oriented…very pleased customer… More

This 5 star rating is strictly for Andrew Johnson’s customer service, listening skills, and kind demeanor. I had intended to start going to a different dealership for my 750 maintenance, but he single customer service, listening skills, and kind demeanor. I had intended to start going to a different dealership for my 750 maintenance, but he single handedly changed my mind. More

Great people. I have bought several cars there and get all of them serviced there. It’s always a great experience I have bought several cars there and get all of them serviced there. It’s always a great experience More