Hendrick BMW Northlake

This was my first visit and I was helped by Jeffrey Limthong in the svc dept. I was extremely pleased with the level of customer svc Jeffrey provided. He definitely created a loyal customer for you. Limthong in the svc dept. I was extremely pleased with the level of customer svc Jeffrey provided. He definitely created a loyal customer for you. More

Always accommodating. Customer service is always great and informative. Andrew is always pleasant and attentive. Customer service is always great and informative. Andrew is always pleasant and attentive. More

Jeff Day was very friendly and knowledgeable. I have been coming to Northlake for sometime now and have always been pleased. I have been coming to Northlake for sometime now and have always been pleased. More

Great service JeffDay a real professional and Amanda too! thanks team at Hendricks bmw ! thank thanks team at Hendricks bmw ! thank More

My service advisor, Jeff Limthong, was very attentive, helpful and prompt at communication. I look forward to working with him the future. helpful and prompt at communication. I look forward to working with him the future. More

Great customer service, easy to work with. Andrew Johnson was very helpful and kept us updated on the progress of our repair. One slight negative, we are still waiting on a touch-up pen we wer Andrew Johnson was very helpful and kept us updated on the progress of our repair. One slight negative, we are still waiting on a touch-up pen we were promised upon purchase of our vehicle. More

Great Service pleasant customer service all around great experience! Attentive to all my needs and concerns Andrew was excellent! experience! Attentive to all my needs and concerns Andrew was excellent! More

Andrew was helpful and prompt at communication. The workers at this dealership as a whole are courteous and kind. The workers at this dealership as a whole are courteous and kind. More

We appreciate working with Jeff Day. Because of him, our car was serviced on the appointment day within working hours. It seems that on occasion the service department gets backed up due Because of him, our car was serviced on the appointment day within working hours. It seems that on occasion the service department gets backed up due to customers lining up at the door in the morning to pick up cars. For those of us with appointments, this can push our service off to a 2nd day, causing us the inconvenience of making an extra trip to the dealership. Thanks to Jeff, my routine service was finished on my appointment day. More

The service at Northlake BMW is great. Jeff Limthong is a great communicator and goes the extra mile to make visits enjoyable. Jeff Limthong is a great communicator and goes the extra mile to make visits enjoyable. More