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Hendrick BMW Northlake

Overview Reviews (1,639) Inventory (334)

Hendrick BMW Northlake

Name: Hendrick BMW Northlake
Address: 10720 Northlake Auto Plaza Blvd., Charlotte, NC, 28269, US
Telephone: (844) 485-8157
Rating: 5

5.0

1,639 Reviews

10720 Northlake Auto Plaza Blvd., Charlotte, North Carolina 28269

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Sales: (844) 485-8157

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Hendrick BMW Northlake

Charlotte, NC

Overview

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5.0

1,639 Reviews

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10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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5.0

1,639 Reviews

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View 7 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 7 Awards

Overview Reviews (1,639) Inventory (334)

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Sales: (844) 485-8157

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buying experience customer service Jeff helpful professional recommend dealer car service Day

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Showing 1,639 reviews

May 31, 2023

SERVICE VISIT

Andrew in the service department is awesome. Super communicative, got everything done quickly and efficiently, and explained everything easily throughout the process. He found me a loaner, even Super communicative, got everything done quickly and efficiently, and explained everything easily throughout the process. He found me a loaner, even when there was not one there immediately. It felt like red carpet service. Will definitely be back! More

by sarah

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Stefanie Lisa

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Jun 01, 2023 -

Hendrick BMW Northlake responded

Sarah, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 31, 2023

SERVICE VISIT

Kudos to Jeff Day & Rob Pereira and the whole team at Hendrick BMW Northlake! They are courteous, professional and experts at what they do. Thanks y'all for keep my 2009 BMW 128i in tip top shape! Hendrick BMW Northlake! They are courteous, professional and experts at what they do. Thanks y'all for keep my 2009 BMW 128i in tip top shape! More

by tumbleweed1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jeff Day, Rob Pereira

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Jun 01, 2023 -

Hendrick BMW Northlake responded

Tumbleweed1, thank you for sharing your positive experience!

May 31, 2023

SERVICE VISIT

Jeff Day in customer service is excellent. He is courteous, friendly, knowledgeable, and good communicator. Goes over and beyond. He is courteous, friendly, knowledgeable, and good communicator. Goes over and beyond. More

by David

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jeff Day

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Jun 01, 2023 -

Hendrick BMW Northlake responded

David, thank you for sharing your positive experience!

May 31, 2023

SERVICE VISIT

Andrew was great during my last service visit! He took the time to listen and was very professional. He took the time to listen and was very professional. More

by Jjones5

Service Price Transparency

Workmanship

Recommend Dealer

Yes

Employees Worked With

Andrew

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Jun 01, 2023 -

Hendrick BMW Northlake responded

Jjones5, we are very happy we could provide you with a positive experience!

May 31, 2023

SALES VISIT - USED

Purchased a Audi A6 from Grey Mills. Flew in from Jersey and had a great experience with him. Thanks Grey! Flew in from Jersey and had a great experience with him. Thanks Grey! More

by JerseyCars

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Grey Mills

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Jun 01, 2023 -

Hendrick BMW Northlake responded

Hi Jerseycars, thank you so much for your positive comments about Hendrick BMW Northlake!

May 31, 2023

SERVICE VISIT

My recent service visit went smooth and timely thanks to Andrew. He was efficient and got me in and out quickly Andrew. He was efficient and got me in and out quickly More

by Jjones5

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Andrew J

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Jun 01, 2023 -

Hendrick BMW Northlake responded

Jjones5, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 31, 2023

SERVICE VISIT

Big thanks to Amanda for an excellent service experience. Very professional and kind. She is my advisor for life. Very professional and kind. She is my advisor for life. More

by chop

Recommend Dealer

Yes

Employees Worked With

Amanda Bradshaw

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Jun 01, 2023 -

Hendrick BMW Northlake responded

Chop, we are very happy we could provide you with a positive experience!

May 31, 2023

SERVICE VISIT

Had a great service experience with Amanda at BMW of Northlake. Amanda is knowledgeable and definitely had our best interest in mind. Northlake. Amanda is knowledgeable and definitely had our best interest in mind. More

by chop

Recommend Dealer

Yes

Employees Worked With

Amanda Bradshaw

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Jun 01, 2023 -

Hendrick BMW Northlake responded

Chop, thank you for sharing your positive experience!

May 31, 2023

SALES VISIT - NEW

Had a great experience working with Dillon on my new 330, he was very informative and easy to talk to. Recommend him to anyone looking for a new BMW! he was very informative and easy to talk to. Recommend him to anyone looking for a new BMW! More

by William Herman

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Dillon Hutson

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Jun 01, 2023 -

Hendrick BMW Northlake responded

William Herman, thank you for your kind words and this wonderful review!

May 31, 2023

SERVICE VISIT

Wanted to say a big thanks to Amanda for a fabulous service experience. Went above and beyond! service experience. Went above and beyond! More

by will

Recommend Dealer

Yes

Employees Worked With

amanda bradshaw

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Jun 01, 2023 -

Hendrick BMW Northlake responded

Donna, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

Hendrick BMW Northlake

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