Hendrick BMW Northlake

Jeff Day is a pleasure to work with always, at the Hendrick Northlake service department. Great communication and always pleasant. Great experience overall! Hendrick Northlake service department. Great communication and always pleasant. Great experience overall! More

First experience was not so good. Cole Benincase and Antoine Short quickly turned that around. We love our new 5 series. Cole Benincase and Antoine Short quickly turned that around. We love our new 5 series. More

Always first class from this team. Jeff was great in Service. And Dane is always there for us! Jeff was great in Service. And Dane is always there for us! More

Very descriptive about service undertaken. In and out as discussed in a timely manner. Excellent Service! In and out as discussed in a timely manner. Excellent Service! More

Always neat, clean, responsive. Only complaint is that there does need to be an area to work where the music is not so loud or cannot be heard for those of us who are trying to work Only complaint is that there does need to be an area to work where the music is not so loud or cannot be heard for those of us who are trying to work as we wait. More

Everyone is extremely friendly and easy to talk too! I recommend you come here incase you are in search of a car! Ask for Carl he’s extremely helpful and polite. I recommend you come here incase you are in search of a car! Ask for Carl he’s extremely helpful and polite. More

While I've had a variety of experiences at this dealership that have differed, I think I FINALLY found my go-to auto service center representative! Jeff Limthong is the absolute best! Knowledgeable dealership that have differed, I think I FINALLY found my go-to auto service center representative! Jeff Limthong is the absolute best! Knowledgeable, friendly, not pushy at all. After receiving a sizeable quote for work that needs to be done, Jeff helped me prioritize what shouldndonfurst and explained EVERYTHING to help me out. As a woman with little information about cars, he made me feel so comfortable and was uber patient. Only going to see him from here on out. Ask for him if you're in the service center. Remember his last name Limthong because there are two Jeffs. More

Jeff Limthong took great care of me. Attentive, communicative and all worked exactly as he said. Totally positive experience working with him. Attentive, communicative and all worked exactly as he said. Totally positive experience working with him. More

Hendricks BMW is a great dealership. You can buy a new car anyplace but what keeps a customer coming back is the service. Our service appointment was just finished and the service was ou You can buy a new car anyplace but what keeps a customer coming back is the service. Our service appointment was just finished and the service was outstanding! Jeff Limthong our Service Adviser is very professional, knowledgeable, friendly and really cares about our car. He made sure our car was serviced correctly and Anthony our service tech did a super job of informing us of all he did to our car. Only one word describes our service. visit outstanding More