Hendrick BMW Northlake
Charlotte, NC
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This was my first appointment with Ty Cowan in service, yet she treated me like we were old friends. She offered great suggestions and explained each service (including the prices) BEFORE any work was done yet she treated me like we were old friends. She offered great suggestions and explained each service (including the prices) BEFORE any work was done. I love that “and we’ll run it through the wash for you while it’s here” was one of the first things out of her mouth. My advisor has changed a couple times over the years, yet every time I go in, I see familiar faces who ALWAYS make a point to say hi and catch up for a minute. It really makes you feel like family. Great job team; and management! More
Jeffrey Limthong is my advisor and he does an exceptional job assisting me during every visit. He is very knowledgeable and customer focused and communicates well letting you know every detail on your car st job assisting me during every visit. He is very knowledgeable and customer focused and communicates well letting you know every detail on your car status. More
Excellent service and wonderful advisors. Ty Cowan deserves a special shoutout. Best affordability and scheduling. Always recommended and repeat customer Ty Cowan deserves a special shoutout. Best affordability and scheduling. Always recommended and repeat customer More
Jeffery Limthong is my advisor and he is always so great to work with. He goes above and beyond to keep me in the loop of what’s going on. He has the best manners and is a pleasure to work with!!! to work with. He goes above and beyond to keep me in the loop of what’s going on. He has the best manners and is a pleasure to work with!!! More
My advisor, Jeffrey Limthong is always such a pleasure to work with. He has been my advisor for the last few years and I honestly can’t imagine working with anyone else. He is also so polite and never disapp work with. He has been my advisor for the last few years and I honestly can’t imagine working with anyone else. He is also so polite and never disappoints. He keeps me posted on the status of vehicle and makes it so convenient at drop off and pickup! More
This is my 4th car purchase from Chris Cave and Hendrick BMW Northlake. He helped us find another great vehicle for the family and stayed late to make sure we were happy. Great customer service again! BMW Northlake. He helped us find another great vehicle for the family and stayed late to make sure we were happy. Great customer service again! More