Hendrick BMW Northlake

Jeff is always very attentive to my vehicle’s needs and extremely customer focused. Outstanding service!!! extremely customer focused. Outstanding service!!! More

Blair was a very attentive service advisor. She took extra time to review my car and made recommendations that saved me money in the long run. I really appreciate a service advisor that list She took extra time to review my car and made recommendations that saved me money in the long run. I really appreciate a service advisor that listens, great job Blair! More

As always the service was exceptional. My car was completed when promised and was shiny clean when delivered. Blaire, my service manager, gave great service. I always have and will conti My car was completed when promised and was shiny clean when delivered. Blaire, my service manager, gave great service. I always have and will continue to have service on my BMW done by Hendrick BMW Northlake. More

Great communication and service. Explains everything well. Just remember that they will probably try to sell you more services. Explains everything well. Just remember that they will probably try to sell you more services. More

After waiting in the lobby for my scheduled engine service, I sought assistance. Jeff Limthong stepped up & provided excellent service! He paid attention to what I said, and moved my Beemie along quic service, I sought assistance. Jeff Limthong stepped up & provided excellent service! He paid attention to what I said, and moved my Beemie along quickly & efficiently. He offered options while I waited, and kept me informed - - all with a smile. Thanks so much Jeff L.! More

Andrew Johnson is a real professional, always nice and courteous and lets me know what's going on with my BMW. He's a big reason why I keep going back to North lake BMW courteous and lets me know what's going on with my BMW. He's a big reason why I keep going back to North lake BMW More

Had my car in for service with Jeff Day and as always, excellent service and great staff! I always use Jeff as my service advisor and he never disappoints with great, friendly service! Wouldn’t take my excellent service and great staff! I always use Jeff as my service advisor and he never disappoints with great, friendly service! Wouldn’t take my car anywhere else! More

Great experience buying cars at BMW Northlake. Very knowledgable staff. My salesman, Carl Busby, is one of the best I have ever encountered in all of my years buying cars. I highly recommend him a Very knowledgable staff. My salesman, Carl Busby, is one of the best I have ever encountered in all of my years buying cars. I highly recommend him and the dealership for your next BMW or pre-owned purchase. If you are ordering a new BMW, make sure he signs you up for a Performance Center Delivery. A wonderful experience and look into BMW from a manufacturing perspective and the driving events are top notch. More

they were very nice and accommodating. They were fast with the intake and with the service. They provided food and drinks which was very nice. They were fast with the intake and with the service. They provided food and drinks which was very nice. More