Hendrick BMW Northlake

Buying my used car was an amazing experience with Mallory and Cameron at Hendrick BMW of Northlake. They truly care! I have never bought a car that fast. They were beyond easy to work with! I cannot speak hi and Cameron at Hendrick BMW of Northlake. They truly care! I have never bought a car that fast. They were beyond easy to work with! I cannot speak high enough of their team and their kindness! My experience was top notch! More

Jeff Day is my customer care representative and he is always super helpful and I always have a great experience at this dealership. always super helpful and I always have a great experience at this dealership. More

Jeff Limthong was great to work with during my visit. I brought my car in for oil change service and he provided great customer service. As I waited, he checked to see if I needed anything and took the t I brought my car in for oil change service and he provided great customer service. As I waited, he checked to see if I needed anything and took the time to explain the service that was provided and the things that were recommended for service in the future. I look forward to bringing my vehicle in for future visits and will most definitely continue working with Jeff as my advisor. More

Jeff Day provided outstanding customer service. I live in Atlanta and was visiting relatives in Charlotte for the weekend and ended up with a flat tire. Jeff coordinated replacing the tire and get I live in Atlanta and was visiting relatives in Charlotte for the weekend and ended up with a flat tire. Jeff coordinated replacing the tire and getting me on my way back to Atlanta Monday morning. He went over and above to make things happen. More

Worked with Mallory at this dealership. She is awesome! Professional, engaging, and very accommodating. Would highly recommend the dealership and Mallory. She is awesome! Professional, engaging, and very accommodating. Would highly recommend the dealership and Mallory. More

I don't say this lightly but I trust Jeff to take good care of my wife's "baby". I have also found the dealership to very responsive to my questions and requests (like going to lengths to give my wife a care of my wife's "baby". I have also found the dealership to very responsive to my questions and requests (like going to lengths to give my wife a demo ride in an X5 while she was in the waiting room.) More

So thrilled with my beautiful new ride. Cole Zarpas, my sales rep, was extremely knowledgeable and professional and led me through each step in this process. Antoine Short, sales manager, i Cole Zarpas, my sales rep, was extremely knowledgeable and professional and led me through each step in this process. Antoine Short, sales manager, introduced himself on my first visit to the dealership and was always available for any questions. Highly recommend this dealership and these two individuals. More

Jeffrey Limthong is my service manager and he is fantastic. Jeff is super polite very helpful and makes sure to explain what needs to be done and associated costs. He even looks for ways to help k fantastic. Jeff is super polite very helpful and makes sure to explain what needs to be done and associated costs. He even looks for ways to help keep the cost down! Our experience here at this dealership has been top notch since we started coming here. Highly recommend Hendrick BMW Northlake and Jeff Limthong. More

Hendrick in general is fantastic. Latest service with Jeffrey Limthong as my advisor didn’t disappoint. He kept me aware of progress and car was ready to go when I arrived to pick it Latest service with Jeffrey Limthong as my advisor didn’t disappoint. He kept me aware of progress and car was ready to go when I arrived to pick it up. He was friendly, personable and professional. Thank you once again Hendrick for great service and thank you Jeff! More

I always have a great experience with this dealership. Jeff Day was very helpful and transparent. Thanks for the continued great service! Jeff Day was very helpful and transparent. Thanks for the continued great service! More