Back

Hendrick BMW Northlake

Charlotte, NC

4.9
1,912 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

Directions

By Type

Showing 1,912 reviews

October 21, 2023

Always get my car serviced there and solid work. The few times they’ve made mistakes, they’ve quickly corrected them without any fuss. Almost always see Jeff Day and he’s always on top of things More

by gw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Oct 23, 2023 -

Hendrick BMW Northlake responded

Gw, we are very happy we could provide you with a positive experience!

October 21, 2023

Andrew is wonderful! He is very communicative and efficient. Excellent service!! I will always request Andrew for all of my service needs. More

by S. Haskell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 23, 2023 -

Hendrick BMW Northlake responded

S. Haskell, we are very happy we could provide you with a positive experience!

October 20, 2023

Jeff day is fantastic! Great listener and communicator! Definitely asking for him on my future service visits More

by Dagreer2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff day, Stefanie Lisa
Oct 21, 2023 -

Hendrick BMW Northlake responded

Dagreer2011, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 18, 2023

My go to BMW dealer in Charlotte great service and always done right Thanks Andrew More

by nbeasley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 19, 2023 -

Hendrick BMW Northlake responded

Nbeasley, we are very happy we could provide you with a positive experience!

October 18, 2023

Andrew Johnson was very nice and experienced. I was able to get the services done within my expectations. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson, Stefanie Lisa
Oct 19, 2023 -

Hendrick BMW Northlake responded

Jessica, we are very happy we could provide you with a positive experience!

October 18, 2023

The service was great. Jeff Limthong was very helpful and did a great job keeping me updated on my car. More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Limthong
Oct 18, 2023 -

Hendrick BMW Northlake responded

Marty, we're glad you had such a wonderful experience with us!

October 17, 2023

I’ve had my SUV serviced there a couple times now. The staff has been professional and helpful both times. More

by Matt F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Oct 18, 2023 -

Hendrick BMW Northlake responded

Matt F, we're glad to hear you enjoyed your visit.

October 16, 2023

Shane was great to deal with! Very welcoming. Helped an ton and was always available to answer questions. More

by sbrady325
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane W
Oct 17, 2023 -

Hendrick BMW Northlake responded

Sbrady325, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 16, 2023

My buying experience at this dealership was positive and I ended up with a great car that I love. My most recent service coordinated by Jeff Day was quick, fast, and the communication was timely and thoroug More

by Jgcochrane1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Oct 17, 2023 -

Hendrick BMW Northlake responded

Jgcochrane1968, we are very happy we could provide you with a positive experience!

October 13, 2023

Great customer service. My advisor Jeff Limthong kept me informed every step of the way. More

by Billr2088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Oct 15, 2023 -

Hendrick BMW Northlake responded

We appreciate your positive review about your recent experience with us!

...
87
...