Hendrick BMW Northlake

Very descriptive about service undertaken. In and out as discussed in a timely manner. Excellent Service! In and out as discussed in a timely manner. Excellent Service! More

Always neat, clean, responsive. Only complaint is that there does need to be an area to work where the music is not so loud or cannot be heard for those of us who are trying to work Only complaint is that there does need to be an area to work where the music is not so loud or cannot be heard for those of us who are trying to work as we wait. More

Everyone is extremely friendly and easy to talk too! I recommend you come here incase you are in search of a car! Ask for Carl he’s extremely helpful and polite. I recommend you come here incase you are in search of a car! Ask for Carl he’s extremely helpful and polite. More

While I've had a variety of experiences at this dealership that have differed, I think I FINALLY found my go-to auto service center representative! Jeff Limthong is the absolute best! Knowledgeable dealership that have differed, I think I FINALLY found my go-to auto service center representative! Jeff Limthong is the absolute best! Knowledgeable, friendly, not pushy at all. After receiving a sizeable quote for work that needs to be done, Jeff helped me prioritize what shouldndonfurst and explained EVERYTHING to help me out. As a woman with little information about cars, he made me feel so comfortable and was uber patient. Only going to see him from here on out. Ask for him if you're in the service center. Remember his last name Limthong because there are two Jeffs. More

Jeff Limthong took great care of me. Attentive, communicative and all worked exactly as he said. Totally positive experience working with him. Attentive, communicative and all worked exactly as he said. Totally positive experience working with him. More

Hendricks BMW is a great dealership. You can buy a new car anyplace but what keeps a customer coming back is the service. Our service appointment was just finished and the service was ou You can buy a new car anyplace but what keeps a customer coming back is the service. Our service appointment was just finished and the service was outstanding! Jeff Limthong our Service Adviser is very professional, knowledgeable, friendly and really cares about our car. He made sure our car was serviced correctly and Anthony our service tech did a super job of informing us of all he did to our car. Only one word describes our service. visit outstanding More

We traveled from Virginia to purchase a pre-owned vehicle from Hendrick BMW Northlake and had one of the best experiences we have ever had when buying a car. I contacted Grey Mills the night before we made t from Hendrick BMW Northlake and had one of the best experiences we have ever had when buying a car. I contacted Grey Mills the night before we made the trip to Charlotte to get more information and to verify that the car was still available. He was very responsive and professional and took the time to answer my questions. I highly recommend Grey Mills and the staff at Hendrick BMW Northlake and would definitely purchase from them again in the future. Thank you for a wonderful buying experience! I am so happy with my "new to me" car! More

Jeff Limthong was awesome. Very friendly and courteous. He said it would be 90 minutes plus about 15 for the wash, and he was correct nearly to the minute; much appreciated! Very friendly and courteous. He said it would be 90 minutes plus about 15 for the wash, and he was correct nearly to the minute; much appreciated! More

Carl Busby was amazing. He answered all questions and was very thorough. We had a great experience at Hendrick BMW today. He answered all questions and was very thorough. We had a great experience at Hendrick BMW today. More