Hendrick BMW Northlake

As with all Hendrick dealerships, BMW Northlake is five star. Jeff Limthong met me at service bay with a professional and knowlegeable greeting. Although it was my first visit, Jeff treated me like a value star. Jeff Limthong met me at service bay with a professional and knowlegeable greeting. Although it was my first visit, Jeff treated me like a valued customer. Excellent rapport, service, and experience. More

The best streamlined buying experience I have had. The service at Hendrick BMW Northlake is top notch. My service Advisor Andrew Johnson made my service visit stress free and kept me well informed at The service at Hendrick BMW Northlake is top notch. My service Advisor Andrew Johnson made my service visit stress free and kept me well informed at all times. More

Cole Zarpas, and the sales management team worked and found what I wanted. Their diligence led them to their other location and found exactly what I want. found what I wanted. Their diligence led them to their other location and found exactly what I want. More

Jeff Day at Hendrick Northlake is awesome. He has always given me the best service and consultation on my X4. He has always given me the best service and consultation on my X4. More

Jeff Day squeezed me in for state inspection with no appt; always great customer service!!! appt; always great customer service!!! More

Jeff did a great job getting my new tires and inspection with short notice. Even got a loaner car😎 with short notice. Even got a loaner car😎 More

I always bring my BMW328i in to Hendrick BMW Northlake for all my service needs. Jeff Day is my personal advisor and my wife and I trust Jeff to keep our vehicle in top shape. He is very friendly and conc for all my service needs. Jeff Day is my personal advisor and my wife and I trust Jeff to keep our vehicle in top shape. He is very friendly and concerned for our needs and we have always been satisfied. I would not let anyone else take care of our BMW. When it is time we will purchase another BMW at Hendrick BMW of Northlake. Johnny & Brenda Dean More

I am completely satisfied with the service I received. I was kept up to date on service costs on the services recommended. I was kept up to date on service costs on the services recommended. More

Jeff is the absolute best. I love coming here for service! They have a kids play area and it’s always clean. I love coming here for service! They have a kids play area and it’s always clean. More

From the minute I pulled into the service department, I felt cared for. Blaire Smith met me with a smile and took care of all my automotive needs. She is very knowledgeable and found the current prepaid ma felt cared for. Blaire Smith met me with a smile and took care of all my automotive needs. She is very knowledgeable and found the current prepaid maintenence plan that I could utilize. I needed a new tire that had to be ordered and had to leave my car overnight. I had not requested a loner but she made sure I got home and picked up the next day to get my car. Blaire is a jewel and Peggy Caple is also a bright light. She made sure I was comfortable while waiting for my ride. And insisted I called the dealership when I got home. Blair and Peggy should be the face of BMW. They are the epitome of the core values of the dealership. I will return because of their positive customer relations. More