Hendrick BMW Northlake

I live in Rock Hill, SC but I continue to have my 2019 BMW serviced at this dealership. The commute is worth the experience…the service is excellent and I look forward to seeing Andrew Johnson, the servi BMW serviced at this dealership. The commute is worth the experience…the service is excellent and I look forward to seeing Andrew Johnson, the service representative who is highly professional, friendly and willing to take time to answer any and all concerns I had. More

Clean, professional, fast and efficient. Andrew Johnson expained all the work to be done throughly and explained what each item was. Andrew Johnson expained all the work to be done throughly and explained what each item was. More

Had a fantastic experience at this dealership, they replaced a tire and cleaned the car in under an hour. Everyone there was super friendly. A big thanks to Jeffrey Limthong for going above and beyond replaced a tire and cleaned the car in under an hour. Everyone there was super friendly. A big thanks to Jeffrey Limthong for going above and beyond to make turn this around and his friendly and polite manner. More

Jeff Day, who took care of me was very profesional, courteous. Answered clearly all my questions. I waited in the lounge. He made sure I had what I needed: coffee and a snack. courteous. Answered clearly all my questions. I waited in the lounge. He made sure I had what I needed: coffee and a snack. More

My service advisor Jeff Day was great to work with. He listened to my concerns and addressed them quickly, and kept me informed on the service status He listened to my concerns and addressed them quickly, and kept me informed on the service status More

I went in to do my oil pan on my 2011 BMW 135i. Jeff Day and the technician Matt Cambria took very good care of me and were so helpful throughout the whole process. Am definitely coming back again! Jeff Day and the technician Matt Cambria took very good care of me and were so helpful throughout the whole process. Am definitely coming back again! More

Jeff Day was me Service technician. He did an outstanding job of keeping me informed on the status of my vehicle. He did an outstanding job of keeping me informed on the status of my vehicle. More

Jeff Day is a pleasure to work with always, at the Hendrick Northlake service department. Great communication and always pleasant. Great experience overall! Hendrick Northlake service department. Great communication and always pleasant. Great experience overall! More

First experience was not so good. Cole Benincase and Antoine Short quickly turned that around. We love our new 5 series. Cole Benincase and Antoine Short quickly turned that around. We love our new 5 series. More

Always first class from this team. Jeff was great in Service. And Dane is always there for us! Jeff was great in Service. And Dane is always there for us! More