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Hendrick BMW Northlake

Charlotte, NC

5.0
1,690 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,690 reviews

July 26, 2023

Very professional and very accurate on time estimation. They knew ai had an appt after this and they made sure I was out on time! More

by desireebeaulieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Jul 27, 2023 -

Hendrick BMW Northlake responded

Desireebeaulieu, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 26, 2023

Jesse is Amazing! ! He is so efficient! He told me exactly what I needed, when I needed it! He treated me like I was family and not just a customer!! With his great ser More

by Mrshampton212126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Caple
Jul 27, 2023 -

Hendrick BMW Northlake responded

Mrshampton212126, thank you for sharing your positive experience!

July 26, 2023

Jeff Day made everything super easy for me when getting my windshield replaced in my X3 BMW. I was told they would have my car about 2 days, so image my surprise when it was ready in one day. Northlake and More

by Kflutz20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 27, 2023 -

Hendrick BMW Northlake responded

Kflutz20, we are very happy we could provide you with a positive experience!

July 25, 2023

My service advisor Jeff Day and this entire dealership are the best. Always professional and really enjoy the staff there. I have a huge trust level in these guys and would highly recommend them over an I More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 27, 2023 -

Hendrick BMW Northlake responded

Tracy, we're glad you had such a wonderful experience with us!

July 25, 2023

The dealership cares about their customers & their needs, a very professional team which provides great service to the family of BMW owners. More

by Rich Sweezer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson, Stefanie Lisa
Jul 27, 2023 -

Hendrick BMW Northlake responded

Rich Sweezer, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 25, 2023

My service advisor Jeff Limthong did an exceptional job with keeping me updated about my vehicle and offering refreshments while I waited. 5 ⭐️ More

by Ronaldo1
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Jul 27, 2023 -

Hendrick BMW Northlake responded

Ronaldo1, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 25, 2023

Chris sold me a new 740i today. I arrived at 4:30, took the test drive and in very little time I am on my way home! Perfect experience as usual. I have been doing business with Chri More

by heybigbirdy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
chris cave, Stefanie Lisa
Jul 27, 2023 -

Hendrick BMW Northlake responded

Heybigbirdy, we are very happy we could provide you with a positive experience!

July 24, 2023

My experience with Hendrick BMW of Northlake was a positive one. Andrew Johnson , my service advisor is very efficient and keeps me informed of everything that is taking place while my vehicle is bein More

by Storm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Jul 27, 2023 -

Hendrick BMW Northlake responded

Storm, thank you for the high star rating!

July 23, 2023

I would like to say huge Thanks to Jeffrey Limthong for an Amazing Service! Excellent. More

by Joseph Ortiz Zayas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Jul 24, 2023 -

Hendrick BMW Northlake responded

Joseph Ortiz Zayas, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 22, 2023

Excellent service. Worked with Jeff Day. Would definitely recommend this dealership for sales and service. More

by Jhedrick68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 24, 2023 -

Hendrick BMW Northlake responded

Jhedrick68, we're glad to hear you enjoyed your visit.

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