Hendrick BMW Northlake

Efficient, friendly, cooperative and helpful and service was performed as expected. Andrew Johnson was all of these. was performed as expected. Andrew Johnson was all of these. More

Andrew was very helpful during my last service visit. I was greeted with a smile and communicated with clearly. I would highly recommend him for any servicing needs. I was greeted with a smile and communicated with clearly. I would highly recommend him for any servicing needs. More

Jeff Day What a guy! Always has a smile and a good word. When you pull into the bay, he will either come out to greet you or tell you “give me a minute”. His greeting is Always has a smile and a good word. When you pull into the bay, he will either come out to greet you or tell you “give me a minute”. His greeting is saying “thank you for coming back”. Also during your wait, Jeff will keep you updated on the status of your car. I like this! More

Andrew was an amazing service representative and helped me feel very comfortable and accommodated during my service visit me feel very comfortable and accommodated during my service visit More

Jeff Limthong provided excellent service, with thorough explanations and communication throughout the process. It’s not often that expectations are exceeded but BMW Northlake Service did just that. explanations and communication throughout the process. It’s not often that expectations are exceeded but BMW Northlake Service did just that. More

First there with the new car and had a very good experience! With an 8 am appointment got out in 2 hours. I was expecting twice that. experience! With an 8 am appointment got out in 2 hours. I was expecting twice that. More

we just had our car service at BMW of Northlake. had a great experience with Amanda. She is the best. had a great experience with Amanda. She is the best. More

Amanda was a huge help! Great communication throughout my entire service visit! If you need your BMW serviced, ask for Amanda Bradshaw Great communication throughout my entire service visit! If you need your BMW serviced, ask for Amanda Bradshaw More

Always a pleasure to come in for service. I have worked with Jeff Day for 6+ years. He has been great. Easy to work with, explains things so can I understand and keeps me informed of my warr I have worked with Jeff Day for 6+ years. He has been great. Easy to work with, explains things so can I understand and keeps me informed of my warranties. More

Andrew Johnson in service was very helpful and my service went very smoothly and faster than I expected. I was very pleased. went very smoothly and faster than I expected. I was very pleased. More