Hendrick BMW Northlake

Easy to make appointment met quickly job done well well informed by Jeff day. Price reasonable informed by Jeff day. Price reasonable More

I have always received courteous and professional service, never had to return the vehicle for the same repair. Mr Jeff day was always knowledgeable and helped me understand the technical issues. service, never had to return the vehicle for the same repair. Mr Jeff day was always knowledgeable and helped me understand the technical issues. More

Jeff Day is a consummate professional. He has a way of explaining maintenance and repair issues that is easy to understand and demonstrates his knowledge of BMW automobiles and how to keep He has a way of explaining maintenance and repair issues that is easy to understand and demonstrates his knowledge of BMW automobiles and how to keep them in top shape. More

Jeff Day at BMW northlake was great, he was prompt with his service, knowledgable on the systems and quick to read me what my vehicle needed, no pressure and very professional. his service, knowledgable on the systems and quick to read me what my vehicle needed, no pressure and very professional. More

Always a positive experience. Shout outs to Jeff Day, Peggy and Amanda. Simply the best. Shout outs to Jeff Day, Peggy and Amanda. Simply the best. More

I live in Chapel Hill, so proximity wise, I am much closer to the Hendricks Durham location, however the service department at Lake Norman is far superior in many many ways and so is worth the 2 hour d closer to the Hendricks Durham location, however the service department at Lake Norman is far superior in many many ways and so is worth the 2 hour drive. Jeff Day provides excellent service and is very much appreciated! More

I worked with Carl Busby to lease my first all electric car. He worked with me over several weeks to understand BMW models available and once we narrowed to the i4, I was able to custom design a car that car. He worked with me over several weeks to understand BMW models available and once we narrowed to the i4, I was able to custom design a car that was manufactured in Germany. Carl coordinated with me thoroughly during the process and made sure I had all the information I needed from order through delivery. He was knowledgeable, responsive and consistent in the service he provided. He was great to work with for leasing this car. The finance staff and auto specialists were also great to work with as I took delivery of the car. More

I am so happy I found Jeff Day! He set me up with an appointment that was convenient for me and kept me up-to-date the entire time I was there. Thank you Jeff! He set me up with an appointment that was convenient for me and kept me up-to-date the entire time I was there. Thank you Jeff! More

Excellent dealership. Carl is an incredible salesman and is always quick to respond any question Carl is an incredible salesman and is always quick to respond any question More

Andrew Johnson was so very knowledgeable & polite about every question I ask. I really enjoyed his care he gave to me. every question I ask. I really enjoyed his care he gave to me. More