Hendrick BMW Northlake
Charlotte, NC
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I always bring my BMW328i in to Hendrick BMW Northlake for all my service needs. Jeff Day is my personal advisor and my wife and I trust Jeff to keep our vehicle in top shape. He is very friendly and conc for all my service needs. Jeff Day is my personal advisor and my wife and I trust Jeff to keep our vehicle in top shape. He is very friendly and concerned for our needs and we have always been satisfied. I would not let anyone else take care of our BMW. When it is time we will purchase another BMW at Hendrick BMW of Northlake. Johnny & Brenda Dean More
From the minute I pulled into the service department, I felt cared for. Blaire Smith met me with a smile and took care of all my automotive needs. She is very knowledgeable and found the current prepaid ma felt cared for. Blaire Smith met me with a smile and took care of all my automotive needs. She is very knowledgeable and found the current prepaid maintenence plan that I could utilize. I needed a new tire that had to be ordered and had to leave my car overnight. I had not requested a loner but she made sure I got home and picked up the next day to get my car. Blaire is a jewel and Peggy Caple is also a bright light. She made sure I was comfortable while waiting for my ride. And insisted I called the dealership when I got home. Blair and Peggy should be the face of BMW. They are the epitome of the core values of the dealership. I will return because of their positive customer relations. More
Love the service at Hendricks Northlake. My service Rep Jeff Day is always professional and keeps me informed while waiting. I also appreciate the service department’s video review while w My service Rep Jeff Day is always professional and keeps me informed while waiting. I also appreciate the service department’s video review while working on my car. Great service always! More
Best dealership I have ever dealt with. Andrew was just great to deal with, really top notch. Keep up the good work, my x3 is in good hands! Andrew was just great to deal with, really top notch. Keep up the good work, my x3 is in good hands! More
Jeff Day is excellent and did fantastic job for my BMW X5 every time and all the time.He always check with me about vehicle how it is running any observations s may have this time. Jeff Day keep up and k X5 every time and all the time.He always check with me about vehicle how it is running any observations s may have this time. Jeff Day keep up and keep moving forward. Reddy Mudium More