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Hendrick BMW Northlake

Charlotte, NC

5.0
1,635 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,635 reviews

July 12, 2023

Jeff did a great job getting my new tires and inspection with short notice. Even got a loaner car😎 More

by tdelisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 13, 2023 -

Hendrick BMW Northlake responded

Tdelisi, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 12, 2023

I always bring my BMW328i in to Hendrick BMW Northlake for all my service needs. Jeff Day is my personal advisor and my wife and I trust Jeff to keep our vehicle in top shape. He is very friendly and conc More

by Johnnyldean1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day , Stefanie Lisa
Jul 13, 2023 -

Hendrick BMW Northlake responded

Johnnyldean1958, we are very happy we could provide you with a positive experience!

July 12, 2023

I am completely satisfied with the service I received. I was kept up to date on service costs on the services recommended. More

by Hollywooda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 13, 2023 -

Hendrick BMW Northlake responded

Hollywooda, thank you for sharing your positive experience!

July 10, 2023

Jeff is the absolute best. I love coming here for service! They have a kids play area and it’s always clean. More

by suvannag2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 13, 2023 -

Hendrick BMW Northlake responded

Suvannag2005, thank you for sharing your positive experience!

July 08, 2023

From the minute I pulled into the service department, I felt cared for. Blaire Smith met me with a smile and took care of all my automotive needs. She is very knowledgeable and found the current prepaid ma More

by belsim32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaire Smith
Jul 10, 2023 -

Hendrick BMW Northlake responded

Belsim32, we are very happy we could provide you with a positive experience!

July 08, 2023

Love the service at Hendricks Northlake. My service Rep Jeff Day is always professional and keeps me informed while waiting. I also appreciate the service department’s video review while w More

by dlfoote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Jul 11, 2023 -

Hendrick BMW Northlake responded

Dlfoote, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 08, 2023

Best dealership I have ever dealt with. Andrew was just great to deal with, really top notch. Keep up the good work, my x3 is in good hands! More

by X3 fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jul 11, 2023 -

Hendrick BMW Northlake responded

X3 Fan, thank you for your kind words and this wonderful review!

July 07, 2023

Chris Cave-Did a fantastic job with finding me a car and helping me through the process. Thank you Hendrick BMW Northlake More

by heybigbirdy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
chris cave, Stefanie Lisa
Jul 10, 2023 -

Hendrick BMW Northlake responded

Heybigbirdy, thank you for sharing your positive experience!

July 07, 2023

Had my BMW serviced by Nate this week. Great job! Very personable, knowledgeable, and didn't screw me like my last service guy. More

by MissyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Jul 10, 2023 -

Hendrick BMW Northlake responded

Missyd, we're glad to hear you enjoyed your visit.

July 07, 2023

Jeff Day is excellent and did fantastic job for my BMW X5 every time and all the time.He always check with me about vehicle how it is running any observations s may have this time. Jeff Day keep up and k More

by Reddy Mudium
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jul 10, 2023 -

Hendrick BMW Northlake responded

Reddy Mudium, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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