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Hendrick BMW Northlake

Charlotte, NC

5.0
1,691 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,691 reviews

August 10, 2023

Jeffrey, my service advisor, was superb. He helped to arrange my courtesy loaner vehicle and moreover, completed the work on my car in a few hours More

by Hgstat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Aug 13, 2023 -

Hendrick BMW Northlake responded

Hgstat, we are very happy we could provide you with a positive experience!

August 09, 2023

Cole was the most professional salesman I’ve ever dealt with. He stayed after hours to make sure we were taken care of, i truly hope that he climbs the stairs to management fast, i haven’t seen potential l More

by Cmspears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole
Aug 10, 2023 -

Hendrick BMW Northlake responded

Cmspears, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 09, 2023

Jeff Limthomg and the rest of the service team were great. Jeff was polite and professional and did an excellent job of keeping me in the loop on the status of my repair. The car was returned cleaned i More

by GOLF2WIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthomg, Stefanie Lisa
Aug 10, 2023 -

Hendrick BMW Northlake responded

Golf2win2, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 09, 2023

As always, Jeff provided great customer service! He answers any questions clearly. Very pleased with this dealership. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Aug 13, 2023 -

Hendrick BMW Northlake responded

Susan, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 08, 2023

Excited about my purchase! Ligon Washington is very knowledgeable and provided valuable information that sealed the deal for me! It can be a little stressful or even intimidati More

by Jackie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ligon Washington
Aug 10, 2023 -

Hendrick BMW Northlake responded

Jackie, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 06, 2023

Cole Zarpas at Northlake BMW was amazing! So patient with me, and super knowledgeable. THANK YOU Cole for helping me with my new X3 More

by mroberts1101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Zarpas
Aug 07, 2023 -

Hendrick BMW Northlake responded

Mroberts1101, we're glad to hear you enjoyed your visit.

August 06, 2023

Cole Zarpas went above and beyond to make my wife extremely satisfied with the X3 that she picked out. He was a pleasure to work with and my wife enjoyed her experience. More

by cardinalsfan6365
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron
Aug 07, 2023 -

Hendrick BMW Northlake responded

Cardinalsfan6365, we're glad to hear you enjoyed your visit.

August 06, 2023

I have been going to northlake Bmw For over 10 years and it’s always a great experience! JEFF DAY always makes sure that I’m taken care of and he is a pleasure to work with! More

by Hope82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Aug 07, 2023 -

Hendrick BMW Northlake responded

Hope82, we are very happy we could provide you with a positive experience!

August 04, 2023

Efficient, fast and friendly! !!! I couldn’t have been happier. Jeff makes everything seem-less and stress free. More

by martin.shand2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb. , Stefanie Lisa
Aug 06, 2023 -

Hendrick BMW Northlake responded

Martin.shand2020, thank you for sharing your positive experience!

August 03, 2023

Unfortunately I had to get a repair on my BMW, this was a special circumstance. Jeff Day with his professionalism helped calm the situation. His service is top notch, I was informed continually regarding the More

by Charlotte B
Recommend Dealer
Yes
Employees Worked With
Jeff day
Aug 07, 2023 -

Hendrick BMW Northlake responded

Hello Charlotte B, we appreciate you taking the time to leave us this feedback management will be in touch.

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