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Hendrick BMW Northlake

Charlotte, NC

5.0
1,580 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,580 reviews

September 27, 2024

Ligon was our sales concierge and provided us with amazing service! I purchased a 530i BMW Mpackage and would buy again with his help! Professional, no pressure, knowledgeable, friendly, trustworthy! More

by Leslielovesdecorating
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 29, 2024 -

Hendrick BMW Northlake responded

Leslielovesdecorating, we are very happy we could provide you with a positive experience!

September 26, 2024

Isiah was amazing! This was my first BMW purchase! He made my experience great! I will be coming back to buy my future cars from him! Antoine, Jay, Chris and Ligon were More

by kiyagary416
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 28, 2024 -

Hendrick BMW Northlake responded

Kiyagary416, we're glad you had such a wonderful experience with us!

September 26, 2024

” Hans Very informative, friendly and fair. This is what we hoped for. We love our SUV and we loved our purchasing experience at Hendrick BMW Northlake More

by Scott
Recommend Dealer
Yes
Employees Worked With
Hans
Sep 28, 2024 -

Hendrick BMW Northlake responded

Hi Scott, thank you for taking the time to leave a review for us at Hendrick BMW Northlake. We're happy we could meet your expectations!

September 24, 2024

Shane was awesome did awesome. Great process and smooth! Co see him you will be happy. More

by Bengt.lundgren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
Sep 28, 2024 -

Hendrick BMW Northlake responded

Bengt.lundgren, we are very happy we could provide you with a positive experience!

September 24, 2024

Hans was an excellent salesman. He helped me purchase my new x5 thanks you for the gift More

by Janet
Recommend Dealer
Yes
Employees Worked With
Hans shayeghi
Sep 28, 2024 -

Hendrick BMW Northlake responded

Janet, we are very happy we could provide you with a positive experience!

September 23, 2024

WE ARE ALWAYS IMPRESSED WITH THE SERVICE AND OUR SERVICE ADVISOR JEFF DAY! THANKS FOR BEING GREAT! ALWAYS WILLING TO GO THE EXTRA MILE! WE LOVE IT HERE! More

by Larry Suber
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Sep 29, 2024 -

Hendrick BMW Northlake responded

Larry Suber, thank you for sharing your positive experience!

September 21, 2024

Ty was absolutely wonderful; very professional, willing to help, explained everything to me in details. I was very comfortable . More

by makarigo83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Sep 21, 2024 -

Hendrick BMW Northlake responded

Makarigo83, we are very happy we could provide you with a positive experience!

September 21, 2024

I have a couple of older model BMW’s and the service visits are affordable and efficient. I love taking them here. More

by Newmansvcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Sep 27, 2024 -

Hendrick BMW Northlake responded

Newmansvcs, thank you for sharing your positive experience!

September 20, 2024

Jeff did a fantastic job servicing my car! He was professional, thorough, and explained everything clearly. My car runs perfectly now, and I really appreciate his honesty and attention to deta More

by Jose Suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day , Stefanie Lisa
Sep 21, 2024 -

Hendrick BMW Northlake responded

Hi Jose Suarez, thank you so much for your positive comments about Hendrick BMW Northlake!

September 19, 2024

Excellent service! I know I can always count on JR responding to me and helping me any way he can! More

by jasselcovarrubias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Guevara (JR)
Sep 21, 2024 -

Hendrick BMW Northlake responded

Jasselcovarrubias, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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