Hendrick BMW Northlake

A great experience from the beginning. I sent an internet request, got an email that the dealership was closed and heard from my Salesman Taylor Moats promptly at 9am the next day. Had a I sent an internet request, got an email that the dealership was closed and heard from my Salesman Taylor Moats promptly at 9am the next day. Had a great discussion on the car, got some advice on options that was very helpful. Taylor is extremely knowledgeable about cars and BMW's particularly, he is a BMW guy and his enthusiasm came across. So happy that I got the car sooner than I could have imagined and am very happy. More

Jeff Day always provides excellent service on my X3, but he went above and beyond this time. I was headed out of town on a road trip and got a flat tire. He had my tires replaced, aligned and road ready in he went above and beyond this time. I was headed out of town on a road trip and got a flat tire. He had my tires replaced, aligned and road ready in no time. I highly recommend BMW Northlake Service Center. More

Jeff Day received a list of items related to my visit and addressed each one, see done!! addressed each one, see done!! More

Friendly people, good service, and professional team! My service advisor Jeff Limthong was very attentive, respectful and provide a great customer care. I brought my car in for a service, it was done My service advisor Jeff Limthong was very attentive, respectful and provide a great customer care. I brought my car in for a service, it was done timely with great customer service. More

Jeff Limthong, Took great care of me, VERY respectable Quite a bit of knowledge about the business I was very impressed. Excellent service He surely is a keeper!! Quite a bit of knowledge about the business I was very impressed. Excellent service He surely is a keeper!! More

I had the absolute pleasure of getting Amanda Bradshaw as my service advisor at BMW at Northlake and she went above and beyond to get my car fixed in a timely manner and jumped through flaming hoops working my service advisor at BMW at Northlake and she went above and beyond to get my car fixed in a timely manner and jumped through flaming hoops working with the warranty company. I highly recommend this dealership and more importantly Amanda. You need more service advisors like her that truly care about the customers. Thanks again Amanda I really appreciate all you did!!!!!!! More

hello I just wanted to say that I had a very good experience at HBMWNL and the staff was both very professional and friendly. my advisor, Jeff Day made every effort to keep my repair time line on tr experience at HBMWNL and the staff was both very professional and friendly. my advisor, Jeff Day made every effort to keep my repair time line on track and kept in touch with me thru out the 3 day process which was very much appreciated. I will definitely keep hendrick bmw northlake at top of my service/repair list. keep up the good work! More

I just bought a car from Shane Weaver! This was the best car buyjng experience I ever received. He is the one stop shop. He does sake and finance..... This was the best car buyjng experience I ever received. He is the one stop shop. He does sake and finance..... More

Jeffrey Limthong took good care of my car and serviced me properly. He made me feel like a valued customer consider I have bought cars from Hendrick for over 15 years. properly. He made me feel like a valued customer consider I have bought cars from Hendrick for over 15 years. More