Hendrick BMW Northlake

I worked with Carl Busby to lease my first all electric car. He worked with me over several weeks to understand BMW models available and once we narrowed to the i4, I was able to custom design a car that car. He worked with me over several weeks to understand BMW models available and once we narrowed to the i4, I was able to custom design a car that was manufactured in Germany. Carl coordinated with me thoroughly during the process and made sure I had all the information I needed from order through delivery. He was knowledgeable, responsive and consistent in the service he provided. He was great to work with for leasing this car. The finance staff and auto specialists were also great to work with as I took delivery of the car. More

I am so happy I found Jeff Day! He set me up with an appointment that was convenient for me and kept me up-to-date the entire time I was there. Thank you Jeff! He set me up with an appointment that was convenient for me and kept me up-to-date the entire time I was there. Thank you Jeff! More

Excellent dealership. Carl is an incredible salesman and is always quick to respond any question Carl is an incredible salesman and is always quick to respond any question More

Andrew Johnson was so very knowledgeable & polite about every question I ask. I really enjoyed his care he gave to me. every question I ask. I really enjoyed his care he gave to me. More

My visit to the service department was due to a manufacturer recall. My service advisor, Jeff Day and maintenance tech Will Zentmeyer provided an excellent experience. manufacturer recall. My service advisor, Jeff Day and maintenance tech Will Zentmeyer provided an excellent experience. More

BMW Northlake did a great job servicing our X5, specifically Andrew, our service manager did a great job communicating with us. Well done!! Chris specifically Andrew, our service manager did a great job communicating with us. Well done!! Chris More

Our experience buying a car with Hendrick BMW Northlake was awesome! We appreciate the care and attention by the entire staff and especially the excellent service provided by Chris Cave, our sales person. was awesome! We appreciate the care and attention by the entire staff and especially the excellent service provided by Chris Cave, our sales person. We look forward to a continued relationship with Hendrick. More

Very helpful. No surprises with service or repairs. Service staff explained all procedures clearly and completely. No surprises with service or repairs. Service staff explained all procedures clearly and completely. More

Carl Busby provided great customer service and made the car shopping experience exceptional. Thank you! car shopping experience exceptional. Thank you! More

I have been a Hendrick customer for 20 years. Service at Northlake BMW was seamless and easy. Highly recommended. Service at Northlake BMW was seamless and easy. Highly recommended. More