Hendrick BMW Northlake

Cole Zarpas went above and beyond to make my wife extremely satisfied with the X3 that she picked out. He was a pleasure to work with and my wife enjoyed her experience. extremely satisfied with the X3 that she picked out. He was a pleasure to work with and my wife enjoyed her experience. More

I have been going to northlake Bmw For over 10 years and it’s always a great experience! JEFF DAY always makes sure that I’m taken care of and he is a pleasure to work with! it’s always a great experience! JEFF DAY always makes sure that I’m taken care of and he is a pleasure to work with! More

Efficient, fast and friendly! !!! I couldn’t have been happier. Jeff makes everything seem-less and stress free. !!! I couldn’t have been happier. Jeff makes everything seem-less and stress free. More

Unfortunately I had to get a repair on my BMW, this was a special circumstance. Jeff Day with his professionalism helped calm the situation. His service is top notch, I was informed continually regarding the special circumstance. Jeff Day with his professionalism helped calm the situation. His service is top notch, I was informed continually regarding the repair. Only took one star off because it took longer than expected. More

Jeff Day is a consummate professional. He has a way of explaining maintenance and repair issues that is easy to understand and demonstrates his knowledge of BMW automobiles and how to keep He has a way of explaining maintenance and repair issues that is easy to understand and demonstrates his knowledge of BMW automobiles and how to keep them in top shape. More

Easy to make appointment met quickly job done well well informed by Jeff day. Price reasonable informed by Jeff day. Price reasonable More

I have always received courteous and professional service, never had to return the vehicle for the same repair. Mr Jeff day was always knowledgeable and helped me understand the technical issues. service, never had to return the vehicle for the same repair. Mr Jeff day was always knowledgeable and helped me understand the technical issues. More

Jeff Day at BMW northlake was great, he was prompt with his service, knowledgable on the systems and quick to read me what my vehicle needed, no pressure and very professional. his service, knowledgable on the systems and quick to read me what my vehicle needed, no pressure and very professional. More

Always a positive experience. Shout outs to Jeff Day, Peggy and Amanda. Simply the best. Shout outs to Jeff Day, Peggy and Amanda. Simply the best. More

I live in Chapel Hill, so proximity wise, I am much closer to the Hendricks Durham location, however the service department at Lake Norman is far superior in many many ways and so is worth the 2 hour d closer to the Hendricks Durham location, however the service department at Lake Norman is far superior in many many ways and so is worth the 2 hour drive. Jeff Day provides excellent service and is very much appreciated! More