Hendrick BMW Northlake

Carl Busby helped to make my experience with Hendrick BMW Northlake an amazing one. Communication was stellar and the customer service was flawless from every member that I came in contact with during my exp Northlake an amazing one. Communication was stellar and the customer service was flawless from every member that I came in contact with during my experience at Hendrick BMW Northlake. My client advisor, Carl Busby was honest, helpful and was able to answer any question I would ask regarding every aspect of my experience. Carl was quick to respond to my phone calls, emails or texts during the process of purchasing a vehicle. Every employee was conscientious the moment you walk into the dealership at Hendrick BMW Northlake. More

Went in for service this afternoon. Jeff Limthong greeted me and went through the process for routine service, as this was my first visit. He was prompt, professional, knowledgeable an Jeff Limthong greeted me and went through the process for routine service, as this was my first visit. He was prompt, professional, knowledgeable and extremely courteous…..and I was out the door in no time! More

I would like to give a huge thanks and appreciation to Landon Blake & Hans for helping me with my X3 purchase! They made the purchase easy for me & was at my beckoning call. Great guys to work with from b Landon Blake & Hans for helping me with my X3 purchase! They made the purchase easy for me & was at my beckoning call. Great guys to work with from beginning to end. More

I found a car I loved and completed an online request to confirm availability. Within minutes I had a response from Landon and he made the entire process seamless! Easiest car buying experience I have ever confirm availability. Within minutes I had a response from Landon and he made the entire process seamless! Easiest car buying experience I have ever had! More

Professional and quick service. Andrew was great and I appreciate seeing the video of the inspection on my car. Always happy with Hendrick! Andrew was great and I appreciate seeing the video of the inspection on my car. Always happy with Hendrick! More

Sales experience with Chris Cave was fantastic! We hate car shopping but he made the process a breeze. Thank you for helping me find my dream car! We hate car shopping but he made the process a breeze. Thank you for helping me find my dream car! More

Thank you to Jeff Limthong for doing such an amazing job taking care of me during my service appointment. He was very welcoming and courteous. He was attentive and professional, very knowledgeable and trans taking care of me during my service appointment. He was very welcoming and courteous. He was attentive and professional, very knowledgeable and transparent. Definitely look forward to working with him during my future maintenance needs More

Thanks to Jeff Day for filling in for another advisor whom I was originally assigned to. He made sure to address the issues I was having with my vehicle. whom I was originally assigned to. He made sure to address the issues I was having with my vehicle. More

Jeff Day did a great job with my service appt - very thorough and took care of all the issues thorough and took care of all the issues More

Great service! Special thank you to Jeff Limthong as he did a great job keeping us informed the whole time and answered all my questions. Special thank you to Jeff Limthong as he did a great job keeping us informed the whole time and answered all my questions. More