Hendrick BMW Northlake

Brought in my car for maintenance, inspection and brake fluid change. Waited for it to be done, less than 2 hours, all washed and clean. Jeff Day is the BEST! fluid change. Waited for it to be done, less than 2 hours, all washed and clean. Jeff Day is the BEST! More

I just had my new XM serviced. There was a rim with some mild damage that they did an excellent job fixing in house. They noticed a small abrasion on another so they proactively to There was a rim with some mild damage that they did an excellent job fixing in house. They noticed a small abrasion on another so they proactively took care of that as well. The overall service experience was excellent from dropping off, keeping me informed and picking up. I highly recommend their service department and if you’re on the fence about purchasing tire and rim insurance, just do it. You’ll thank me later. More

Jeffrey was amazing to work with. Everything was so seamless, effortless, and personal. I felt like I was in great hands. Very professional and courteous! Thanks for the Lyft to and f Everything was so seamless, effortless, and personal. I felt like I was in great hands. Very professional and courteous! Thanks for the Lyft to and from the dealership… amazing! More

Carl Busby provided excellent customer service! He is knowledgeable, professional and polite. This is the second car we've purchased from Carl and Hendrick BMW Northlake. He made the car buying pro He is knowledgeable, professional and polite. This is the second car we've purchased from Carl and Hendrick BMW Northlake. He made the car buying process easy. We will come back to Carl and Hendrick BMW when it's time for next purchase. More

Jeffrey, my service advisor, was superb. He helped to arrange my courtesy loaner vehicle and moreover, completed the work on my car in a few hours He helped to arrange my courtesy loaner vehicle and moreover, completed the work on my car in a few hours More

Cole was the most professional salesman I’ve ever dealt with. He stayed after hours to make sure we were taken care of, i truly hope that he climbs the stairs to management fast, i haven’t seen potential l with. He stayed after hours to make sure we were taken care of, i truly hope that he climbs the stairs to management fast, i haven’t seen potential like him in a while, make sure your taking care of him because he’s a huge income obtaininer for your corporation, Cole thank you again for everything! More

Jeff Limthomg and the rest of the service team were great. Jeff was polite and professional and did an excellent job of keeping me in the loop on the status of my repair. The car was returned cleaned i great. Jeff was polite and professional and did an excellent job of keeping me in the loop on the status of my repair. The car was returned cleaned inside and out and the final charges were exactly as estimated. More

As always, Jeff provided great customer service! He answers any questions clearly. Very pleased with this dealership. He answers any questions clearly. Very pleased with this dealership. More

Excited about my purchase! Ligon Washington is very knowledgeable and provided valuable information that sealed the deal for me! It can be a little stressful or even intimidati Ligon Washington is very knowledgeable and provided valuable information that sealed the deal for me! It can be a little stressful or even intimidating purchasing the “right” vehicle, but when you are met with courteous and transparent sales staff, it makes the shopping experience so much more satisfying! More

Cole Zarpas at Northlake BMW was amazing! So patient with me, and super knowledgeable. THANK YOU Cole for helping me with my new X3 So patient with me, and super knowledgeable. THANK YOU Cole for helping me with my new X3 More