Hendrick BMW Northlake

I have been a customer of Hendricks BMW for many years, and I can honestly can say that they are the best dealership in the area. They have a great selection of new and certified preowned BMWs and their pr and I can honestly can say that they are the best dealership in the area. They have a great selection of new and certified preowned BMWs and their prices are very competitive. Their sales staff is friendly, knowledgeable, and professional. They always listen to my needs and preferences and help me find the perfect car. But what really sets Hendricks BMW apart is their service department. Especially Jeff Day, who has been my Service Advisor many times. He always answers my questions and if he doesn’t have an answer, he seeks it out for me. Their team of certified technicians are experts in BMW maintenance and repair. They always treat my car with care and respect, and they use only genuine BMW parts. They also offer complementary shuttle service, loaner cars, and comfortable waiting area with Wi-Fi and refreshments. They always keep me updated on the status of my car and sent me a personalized video explaining everything they did. Hendricks BMW is more than just a dealership, it’s a family. They always go above and beyond to make me feel valued and appreciated. They have earned my trust and loyalty, and I would recommend them to anyone looking for a BMW. Thank you Hendricks BMW for your outstanding service. More

Always a pleasure to get my car serviced at the BMW Northlake location. Jeff Limthong provided exceptional customer service, and kept me updated on the status of my car while it was being serviced. He Northlake location. Jeff Limthong provided exceptional customer service, and kept me updated on the status of my car while it was being serviced. He was easy to reach throughout the process. Look forward to working with him and this location in the future. More

Carl Busby at Hendricks Nortlake BMW once again shinned finding my sone the perfect car. Carl we appreciate all you have done for us to make the purchasing of a new vehcal a great customer experiance finding my sone the perfect car. Carl we appreciate all you have done for us to make the purchasing of a new vehcal a great customer experiance More

Cole Zarpas was knowledgeable of car and very helpful in assisting us with purchase. Excellent customer service. assisting us with purchase. Excellent customer service. More

BEST EXPERIENCE EVER! Cole Zarpas and Jordan (the manager) were helping us purchase the car. They were extremely knowledgeable, patient, professional and kind!! Cole Zarpas and Jordan (the manager) were helping us purchase the car. They were extremely knowledgeable, patient, professional and kind!! More

i had bring in my 2014 428i for a diagnosis and some other issues and had absolutely zero problems with scheduling,service and getting in touch with my technician Jeffery Limthong he made it very easy a other issues and had absolutely zero problems with scheduling,service and getting in touch with my technician Jeffery Limthong he made it very easy and listened to my problems and gave me the best solutions for every one highly recommend this dealer very professional and high class. was quick and easy More

Definitely a 5-Star dealership! Everyone there is super helpful. Jeff Limthong was great seeing to our every need, and keeping us informed of the progress and time of completion! Th Everyone there is super helpful. Jeff Limthong was great seeing to our every need, and keeping us informed of the progress and time of completion! Thanks Jeff More

Jeff Limthong was very professional, courteous and precise. He provided detailed information about the service and the need for new tires. He also offered me a ride and lunch if needed while service precise. He provided detailed information about the service and the need for new tires. He also offered me a ride and lunch if needed while service was being conducted. BMW Northlake is always a tier one dealer. More

I have been working with Jeff Day for roughly 10 years all my BMW needs. Honestly, I only return to Hendrick BMW in Northlake because of my positive experiences with him every visit. He is an asset to thi all my BMW needs. Honestly, I only return to Hendrick BMW in Northlake because of my positive experiences with him every visit. He is an asset to this dealership and one of the nicest, helpful and knowledgeable specialists I have ever worked with and entrust him alone with my cars. More

I have been dealing with Jeff Day for many years and this dealership. The service and everything associated with it and this dealership are awesome dealership. The service and everything associated with it and this dealership are awesome More