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Hendrick BMW Northlake

Charlotte, NC

5.0
1,634 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,634 reviews

August 27, 2023

Jeff Day always provides excellent service on my X3, but he went above and beyond this time. I was headed out of town on a road trip and got a flat tire. He had my tires replaced, aligned and road ready in More

by Kathleenarcher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
August 27, 2023

Jeff Day always provides excellent service on my X3, but he went above and beyond this time. I was headed out of town on a road trip and got a flat tire. He had my tires replaced, aligned and road ready in More

by Kathleenarcher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Aug 30, 2023 -

Hendrick BMW Northlake responded

Kathleenarcher1, we're glad you had such a wonderful experience with us!

August 27, 2023

Jeff Day received a list of items related to my visit and addressed each one, see done!! More

by clord86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Aug 30, 2023 -

Hendrick BMW Northlake responded

Clord86, we're happy to hear you had such a positive experience with our team!

August 25, 2023

Friendly people, good service, and professional team! My service advisor Jeff Limthong was very attentive, respectful and provide a great customer care. I brought my car in for a service, it was done More

by G37pak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Aug 29, 2023 -

Hendrick BMW Northlake responded

G37pak, we are very happy we could provide you with a positive experience!

August 25, 2023

Jeff Limthong, Took great care of me, VERY respectable Quite a bit of knowledge about the business I was very impressed. Excellent service He surely is a keeper!! More

by dahus1912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Aug 29, 2023 -

Hendrick BMW Northlake responded

Dahus1912, we are very happy we could provide you with a positive experience!

August 24, 2023

I had the absolute pleasure of getting Amanda Bradshaw as my service advisor at BMW at Northlake and she went above and beyond to get my car fixed in a timely manner and jumped through flaming hoops working More

by Fbartone006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw , Stefanie Lisa
Aug 29, 2023 -

Hendrick BMW Northlake responded

Fbartone006, we're glad you had such a wonderful experience with us!

August 24, 2023

hello I just wanted to say that I had a very good experience at HBMWNL and the staff was both very professional and friendly. my advisor, Jeff Day made every effort to keep my repair time line on tr More

by raccerexx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Aug 29, 2023 -

Hendrick BMW Northlake responded

Raccerexx, thank you for sharing your positive experience!

August 23, 2023

I just bought a car from Shane Weaver! This was the best car buyjng experience I ever received. He is the one stop shop. He does sake and finance..... More

by jenniferlynn2371
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
Aug 27, 2023 -

Hendrick BMW Northlake responded

Jenniferlynn2371, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 23, 2023

Jeffrey Limthong took good care of my car and serviced me properly. He made me feel like a valued customer consider I have bought cars from Hendrick for over 15 years. More

by jouelv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Aug 25, 2023 -

Hendrick BMW Northlake responded

Jouelv, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 23, 2023

Jeffrey Limthong at Hendrick BMW Northlake is nothing short of fantastic. He is always friendly yet professional and goes above and beyond to offer help and solutions. I couldn’t be more pleased wit the More

by Kiran Reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Aug 27, 2023 -

Hendrick BMW Northlake responded

Kiran Reid, we are very happy we could provide you with a positive experience!

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