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Hendrick BMW Northlake

Charlotte, NC

5.0
1,580 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,580 reviews

October 01, 2024

I have been a customer with Hendrick Northlake BMW since 2019 my service rep is Jeff Day and is an excellent representative of the company. He always explains the options and the details of the service need More

by crpericas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day is a 5-Star member of the Team in Northlake. Fantastic employee at NorthLake, Stefanie Lisa
Oct 03, 2024 -

Hendrick BMW Northlake responded

Crpericas, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 01, 2024

Great customer assistance with detailed explanation to all the questions. All the great deals information was provided to me. More

by SakshiGupta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah hicklin
Oct 05, 2024 -

Hendrick BMW Northlake responded

Sakshigupta, we are very happy we could provide you with a positive experience!

September 30, 2024

Grey was great to work with during the buying process. Thank you for making it smooth and easy I love my X3! More

by nunki13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey
Oct 05, 2024 -

Hendrick BMW Northlake responded

Nunki13, we're glad you had such a wonderful experience with us!

September 30, 2024

Ty is incredibly fast with her responses and very knowledgeable in helping with the issues I’ve had with my car, easily the best experience I’ve had at any dealership. More

by Nick R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Oct 05, 2024 -

Hendrick BMW Northlake responded

Nick R., we are very happy we could provide you with a positive experience!

September 30, 2024

Thank you Grey for showing me the BMW products. I will be buying from you when I am ready! More

by aceseeache
Recommend Dealer
Yes
Employees Worked With
Grey
Oct 05, 2024 -

Hendrick BMW Northlake responded

Aceseeache, we are very happy we could provide you with a positive experience!

September 30, 2024

Thank you so much Hendrick BMW and Grey for my X5! I love it and the process was easy to buy. Ask for Grey for your BMW Needs! More

by bensto84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey
Oct 05, 2024 -

Hendrick BMW Northlake responded

Bensto84, we are very happy we could provide you with a positive experience!

September 30, 2024

Grey was excellent. Low stress environment made it fun to purchase a vehicle. Normally It is very stressful for me but he made it a breeze. Thanks Grey! More

by aniramiv
Recommend Dealer
Yes
Employees Worked With
Grey
Oct 05, 2024 -

Hendrick BMW Northlake responded

Hi Aniramiv, thank you so much for your positive comments about Hendrick BMW Northlake!

September 30, 2024

Ian Irvine is a top notch salesman. Walked me through the ins and outs of my new BMW X1 and set my mind at ease. Awesome guy More

by Andresmith6312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian irvine
Oct 05, 2024 -

Hendrick BMW Northlake responded

Andresmith6312, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

September 30, 2024

The dealership is great. We really love working with Isaiah Hicklin. He explained everything properly and was very patient for our question. More

by bairathirahul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Oct 05, 2024 -

Hendrick BMW Northlake responded

Bairathirahul, thank you for your kind words and this wonderful review!

September 27, 2024

This dealership is amazing and Carl Busby is the best sales advisor. He's so helpful and quick to reply always! More

by cramir1167
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Busby
Sep 29, 2024 -

Hendrick BMW Northlake responded

Cramir1167, we're glad to hear you enjoyed your visit.

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