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Hendrick BMW Northlake

Charlotte, NC

5.0
1,639 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,639 reviews

February 06, 2025

My wife and I have worked with Amanda Bradshaw since we purchased our BMW's and have been so impressed with her exceptional customer service and communication. Because of her we will continue to work with More

by markd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw in Service
Feb 11, 2025 -

Hendrick BMW Northlake responded

Markd, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

February 05, 2025

I was greeted promptly and Jeff found me just a few minutes later to ensure all information was correct. More

by whitehouse.86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Feb 10, 2025 -

Hendrick BMW Northlake responded

Whitehouse.86, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

February 01, 2025

I would not allow any other dealership to pop the hood of my car! Amanda Bradshaw is what I would call my personal advisor and goes out of her way to ensure that I am satisfied, informed and comfortable.. W More

by wandahouston74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Feb 04, 2025 -

Hendrick BMW Northlake responded

Wandahouston74, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

January 29, 2025

Shane sold me my second car and he is an awesome person to work with! I highly recommend coming the this dealership. More

by Jratchf9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane weaver
Jan 31, 2025 -

Hendrick BMW Northlake responded

Jratchf9, we're glad you had such a wonderful experience with us!

January 28, 2025

I have been working with Jeffrey Limthong for service on my 528i. He is great to work with and very knowledgeable. It has been a pleasure to work with him. More

by kyra627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Jan 30, 2025 -

Hendrick BMW Northlake responded

Kyra627, we are very happy we could provide you with a positive experience!

January 25, 2025

My resent service at Northlake BMW was great. Jeff Day was quick to get me in and out fast. Northlake is the place to go! More

by Jim x3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jan 26, 2025 -

Hendrick BMW Northlake responded

Jim X3, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

January 25, 2025

I’m a fleet buyer. The best experience I’ve ever had purchasing a new vehicle. Gracie, Anton and jay nothing but top drawer Steve Mozeley More

by smozeley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jan 27, 2025 -

Hendrick BMW Northlake responded

Smozeley, thank you for sharing your positive experience!

January 11, 2025

Shane was excellent. He found the car that I wanted and was thorough in explaining warranties and financing. More

by Krissy.espey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
Jan 13, 2025 -

Hendrick BMW Northlake responded

Krissy.espey, we are very happy we could provide you with a positive experience!

January 08, 2025

I had an oil leak in my car, and Jeff Day was incredibly helpful. He promptly scheduled an appointment for me to drop off my car and have it serviced right away. He also identified a few issues with the car More

by Josesuarez84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jan 09, 2025 -

Hendrick BMW Northlake responded

Josesuarez84, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

January 08, 2025

Jeff Day was great and helpful during my first visit for an oil change! Awesome service! More

by mandrerubio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jan 09, 2025 -

Hendrick BMW Northlake responded

Mandrerubio, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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