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Hendrick BMW Northlake

Charlotte, NC

5.0
1,634 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,634 reviews

August 30, 2023

Went in for service this afternoon. Jeff Limthong greeted me and went through the process for routine service, as this was my first visit. He was prompt, professional, knowledgeable an More

by jdy1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 03, 2023 -

Hendrick BMW Northlake responded

Jdy1953, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 29, 2023

I would like to give a huge thanks and appreciation to Landon Blake & Hans for helping me with my X3 purchase! They made the purchase easy for me & was at my beckoning call. Great guys to work with from b More

by ttmiah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Blake
Sep 01, 2023 -

Hendrick BMW Northlake responded

Ttmiah, thank you for sharing your positive experience!

August 29, 2023

I found a car I loved and completed an online request to confirm availability. Within minutes I had a response from Landon and he made the entire process seamless! Easiest car buying experience I have ever More

by Danielle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Ragland
Sep 01, 2023 -

Hendrick BMW Northlake responded

Danielle, thank you for sharing your positive experience!

August 29, 2023

Professional and quick service. Andrew was great and I appreciate seeing the video of the inspection on my car. Always happy with Hendrick! More

by Shellystover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Sep 01, 2023 -

Hendrick BMW Northlake responded

Shellystover, we are very happy we could provide you with a positive experience!

August 29, 2023

Sales experience with Chris Cave was fantastic! We hate car shopping but he made the process a breeze. Thank you for helping me find my dream car! More

by wdbrooksiii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cave, Stefanie Lisa
Sep 01, 2023 -

Hendrick BMW Northlake responded

Wdbrooksiii, thank you for sharing your positive experience!

Nov 02, 2023 -

wdbrooksiii responded

Enjoyed working with Jeffrey Limthong regarding service for my BMW X3. Jeffrey is professional, courteous and knowledgeable. I look forward to future visits.

August 28, 2023

Thank you to Jeff Limthong for doing such an amazing job taking care of me during my service appointment. He was very welcoming and courteous. He was attentive and professional, very knowledgeable and trans More

by Marcus Ballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jefferey Limthong
Aug 30, 2023 -

Hendrick BMW Northlake responded

Marcus Ballard, we are very happy we could provide you with a positive experience!

August 28, 2023

Thanks to Jeff Day for filling in for another advisor whom I was originally assigned to. He made sure to address the issues I was having with my vehicle. More

by Derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Aug 30, 2023 -

Hendrick BMW Northlake responded

Derrick, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 28, 2023

Jeff Day did a great job with my service appt - very thorough and took care of all the issues More

by Mrbrownie6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Aug 30, 2023 -

Hendrick BMW Northlake responded

Mrbrownie6, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 28, 2023

Great service! Special thank you to Jeff Limthong as he did a great job keeping us informed the whole time and answered all my questions. More

by kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 01, 2023 -

Hendrick BMW Northlake responded

Kj, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 27, 2023

A great experience from the beginning. I sent an internet request, got an email that the dealership was closed and heard from my Salesman Taylor Moats promptly at 9am the next day. Had a More

by markclenshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Moats
Aug 30, 2023 -

Hendrick BMW Northlake responded

Markclenshaw, thank you for sharing your positive experience!

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