Hendrick BMW Northlake

We pulled up with flat tire on Saturday before 3pm. Half hour before closing. Jeff and team immediately assessed the situation and were able to take care of our problem with utmost professionalism and Half hour before closing. Jeff and team immediately assessed the situation and were able to take care of our problem with utmost professionalism and incredible speed. We were out of there within an hour with a smile on our face. Highly recommend the dealership and team. More

Dealership has a good selection and the salesman, "Shane Weaver" did a outstanding job showing me cars that fit my description of what I was looking for. Then once we found one, he was quick and effective a Weaver" did a outstanding job showing me cars that fit my description of what I was looking for. Then once we found one, he was quick and effective at guiding me through the purchase process. Would greatly recommend asking for him if you see any cars here you like. More

Excellent customer service from the moment I dropped my vehicle off for service. Excellent communication from Jeffrey Limthong about the services being performed on my vehicle. Overall pleasant experience vehicle off for service. Excellent communication from Jeffrey Limthong about the services being performed on my vehicle. Overall pleasant experience and was pleased with the level of customer service I received. More

Andrew Johnson was a pleasure to work with. I brought my X4 in for an oil change, and was advised that tires and brakes would need to be addressed soon, but there was absolutely no pressure to I brought my X4 in for an oil change, and was advised that tires and brakes would need to be addressed soon, but there was absolutely no pressure to do anything more than the oil change that day. I will definitely be back, and recommend others give this dealership a try. More

Fantastic service from Grey. Thank you so much with you consistent follow up to find me there perfect car. I will be sending people your way and will be back for the next one! Thank you so much with you consistent follow up to find me there perfect car. I will be sending people your way and will be back for the next one! More

Shane Weaver was extremely helpful in my BMW purchase, disclosing everything upfront and thoroughly! It was a pleasure to work with him! disclosing everything upfront and thoroughly! It was a pleasure to work with him! More

Jeff Limthong did a great job, taking care of my car and keeping me up-to-date on its progress. Would definitely recommend! keeping me up-to-date on its progress. Would definitely recommend! More

I recently purchased a car from Hendrick BMW Northlake- Cole Benincase made my experience incredibly fast, easy, and enjoyable! Cole Benincase made my experience incredibly fast, easy, and enjoyable! More

My issue was diagnosed, explained to me and repaired in a reasonable time frame. The technician, Andrew Johnson, communicated with me by phone and text and was professional, friendly and respectful. reasonable time frame. The technician, Andrew Johnson, communicated with me by phone and text and was professional, friendly and respectful. More

Carl Busby helped to make my experience with Hendrick BMW Northlake an amazing one. Communication was stellar and the customer service was flawless from every member that I came in contact with during my exp Northlake an amazing one. Communication was stellar and the customer service was flawless from every member that I came in contact with during my experience at Hendrick BMW Northlake. My client advisor, Carl Busby was honest, helpful and was able to answer any question I would ask regarding every aspect of my experience. Carl was quick to respond to my phone calls, emails or texts during the process of purchasing a vehicle. Every employee was conscientious the moment you walk into the dealership at Hendrick BMW Northlake. More