Hendrick BMW Northlake

We had a professional and personable experience with the Hendricks team. They made us feel welcome and appreciated throughout our process towards purchase. Our primary associate was Cole Zarpas. Hendricks team. They made us feel welcome and appreciated throughout our process towards purchase. Our primary associate was Cole Zarpas. More

Jeff was great, he kept me updated along the way and made sure the car was clean when I got it back. sure the car was clean when I got it back. More

Big shout out to the service department. Specifically Jeffrey Limthong. He was helpful, thorough & explained all that was done to my vehicle. He also saved me a boatload of money which made Specifically Jeffrey Limthong. He was helpful, thorough & explained all that was done to my vehicle. He also saved me a boatload of money which made my day. The dealership was clean & hospitable. One of the best experiences I have ever had, 5 stars does not accurately reflect the service provided today. Thank you Jefferey Limthong. More

People here are genuinely nice and helpful. They really care about the customer and do their best to provide the best possible service. Keyla was very nice and she did a great job helping me pi They really care about the customer and do their best to provide the best possible service. Keyla was very nice and she did a great job helping me pick out the perfect car. More

This week had an excellent customer experience with Jeff Limthong who managed my BMW being serviced. Work was done correctly and the vehicle returned on time. Look forward to continuing to use Jeff and Hend Limthong who managed my BMW being serviced. Work was done correctly and the vehicle returned on time. Look forward to continuing to use Jeff and Hendrick BMW for future service needs. More

We pulled up with flat tire on Saturday before 3pm. Half hour before closing. Jeff and team immediately assessed the situation and were able to take care of our problem with utmost professionalism and Half hour before closing. Jeff and team immediately assessed the situation and were able to take care of our problem with utmost professionalism and incredible speed. We were out of there within an hour with a smile on our face. Highly recommend the dealership and team. More

Excellent customer service from the moment I dropped my vehicle off for service. Excellent communication from Jeffrey Limthong about the services being performed on my vehicle. Overall pleasant experience vehicle off for service. Excellent communication from Jeffrey Limthong about the services being performed on my vehicle. Overall pleasant experience and was pleased with the level of customer service I received. More

Dealership has a good selection and the salesman, "Shane Weaver" did a outstanding job showing me cars that fit my description of what I was looking for. Then once we found one, he was quick and effective a Weaver" did a outstanding job showing me cars that fit my description of what I was looking for. Then once we found one, he was quick and effective at guiding me through the purchase process. Would greatly recommend asking for him if you see any cars here you like. More

Shane Weaver was extremely helpful in my BMW purchase, disclosing everything upfront and thoroughly! It was a pleasure to work with him! disclosing everything upfront and thoroughly! It was a pleasure to work with him! More

Jeff Limthong did a great job, taking care of my car and keeping me up-to-date on its progress. Would definitely recommend! keeping me up-to-date on its progress. Would definitely recommend! More