Hendrick BMW Northlake
Charlotte, NC
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I received great service from Jeff Day. He kept me up to date with the service on my 2018 X3. Also, he was very kind to stay after hours when I arrived late to pick my car up. I appreciate He kept me up to date with the service on my 2018 X3. Also, he was very kind to stay after hours when I arrived late to pick my car up. I appreciate his time and commitment to providing next level customer service. Thank you, Jeff! More
The service I received was excellent. Jeffrey Limthong @ Hendrick BMW Northlake was my service advisor and was great. He was professional, explained my services well and made safety recom Jeffrey Limthong @ Hendrick BMW Northlake was my service advisor and was great. He was professional, explained my services well and made safety recommendations with thorough explanations. Communication through the day was made, and my pick-up experience was quick and thorough as well. It was quite a pleasure to work with Jeff Limthong. More
We had a professional and personable experience with the Hendricks team. They made us feel welcome and appreciated throughout our process towards purchase. Our primary associate was Cole Zarpas. Hendricks team. They made us feel welcome and appreciated throughout our process towards purchase. Our primary associate was Cole Zarpas. More
Big shout out to the service department. Specifically Jeffrey Limthong. He was helpful, thorough & explained all that was done to my vehicle. He also saved me a boatload of money which made Specifically Jeffrey Limthong. He was helpful, thorough & explained all that was done to my vehicle. He also saved me a boatload of money which made my day. The dealership was clean & hospitable. One of the best experiences I have ever had, 5 stars does not accurately reflect the service provided today. Thank you Jefferey Limthong. More
People here are genuinely nice and helpful. They really care about the customer and do their best to provide the best possible service. Keyla was very nice and she did a great job helping me pi They really care about the customer and do their best to provide the best possible service. Keyla was very nice and she did a great job helping me pick out the perfect car. More
This week had an excellent customer experience with Jeff Limthong who managed my BMW being serviced. Work was done correctly and the vehicle returned on time. Look forward to continuing to use Jeff and Hend Limthong who managed my BMW being serviced. Work was done correctly and the vehicle returned on time. Look forward to continuing to use Jeff and Hendrick BMW for future service needs. More