Hendrick BMW Northlake

Jeff Day provided outstanding customer service. I live in Atlanta and was visiting relatives in Charlotte for the weekend and ended up with a flat tire. Jeff coordinated replacing the tire and get I live in Atlanta and was visiting relatives in Charlotte for the weekend and ended up with a flat tire. Jeff coordinated replacing the tire and getting me on my way back to Atlanta Monday morning. He went over and above to make things happen. More

Worked with Mallory at this dealership. She is awesome! Professional, engaging, and very accommodating. Would highly recommend the dealership and Mallory. She is awesome! Professional, engaging, and very accommodating. Would highly recommend the dealership and Mallory. More

Hendrick in general is fantastic. Latest service with Jeffrey Limthong as my advisor didn’t disappoint. He kept me aware of progress and car was ready to go when I arrived to pick it Latest service with Jeffrey Limthong as my advisor didn’t disappoint. He kept me aware of progress and car was ready to go when I arrived to pick it up. He was friendly, personable and professional. Thank you once again Hendrick for great service and thank you Jeff! More

I don't say this lightly but I trust Jeff to take good care of my wife's "baby". I have also found the dealership to very responsive to my questions and requests (like going to lengths to give my wife a care of my wife's "baby". I have also found the dealership to very responsive to my questions and requests (like going to lengths to give my wife a demo ride in an X5 while she was in the waiting room.) More

So thrilled with my beautiful new ride. Cole Zarpas, my sales rep, was extremely knowledgeable and professional and led me through each step in this process. Antoine Short, sales manager, i Cole Zarpas, my sales rep, was extremely knowledgeable and professional and led me through each step in this process. Antoine Short, sales manager, introduced himself on my first visit to the dealership and was always available for any questions. Highly recommend this dealership and these two individuals. More

Jeffrey Limthong is my service manager and he is fantastic. Jeff is super polite very helpful and makes sure to explain what needs to be done and associated costs. He even looks for ways to help k fantastic. Jeff is super polite very helpful and makes sure to explain what needs to be done and associated costs. He even looks for ways to help keep the cost down! Our experience here at this dealership has been top notch since we started coming here. Highly recommend Hendrick BMW Northlake and Jeff Limthong. More

I always have a great experience with this dealership. Jeff Day was very helpful and transparent. Thanks for the continued great service! Jeff Day was very helpful and transparent. Thanks for the continued great service! More

I always get taking care of by Jeff day , fast and courteous and very accommodating to my vehicle needs under the various circumstances and bad timing courteous and very accommodating to my vehicle needs under the various circumstances and bad timing More

Jeff went above to help me out and made sure my car was repaired and done with as little out of my pocket repaired and done with as little out of my pocket More

I LOVE THIS DEALERSHIP! Jeff L takes great care of me & MY CAR! He gives EXCELLENT Customer Service & is sooooo patient🙂 Jeff L takes great care of me & MY CAR! He gives EXCELLENT Customer Service & is sooooo patient🙂 More