Hendrick BMW Northlake
Charlotte, NC
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I ran into a battery issue with my car. So grateful you guys were able to fit in the last minute service Thanks Jeff Day for the great service! So grateful you guys were able to fit in the last minute service Thanks Jeff Day for the great service! More
I receive excellent care having my car serviced at Northlake BMW. Have dealt with other dealerships and this one is far above the others. Jeff Day has always been my service representative (through Northlake BMW. Have dealt with other dealerships and this one is far above the others. Jeff Day has always been my service representative (through 2 vehicles) and he is excellent - love that I have him to call on! More
Buying my used car was an amazing experience with Mallory and Cameron at Hendrick BMW of Northlake. They truly care! I have never bought a car that fast. They were beyond easy to work with! I cannot speak hi and Cameron at Hendrick BMW of Northlake. They truly care! I have never bought a car that fast. They were beyond easy to work with! I cannot speak high enough of their team and their kindness! My experience was top notch! More
Jeff Limthong was attentive, timely and kept me me updated on the process of my repair continually. This is the second time that I have worked with Jeff as my service advisor. He provides exceptional updated on the process of my repair continually. This is the second time that I have worked with Jeff as my service advisor. He provides exceptional customer service. More
Andrew, our service representative was professional, courteous and communicated all updates as they took place. This was helpful being I was in a time time line for work and scheduled to go out of town. courteous and communicated all updates as they took place. This was helpful being I was in a time time line for work and scheduled to go out of town. Thanks Andrew, I’ll be back again and ask for you specifically. More
Jeff Limthong was great to work with during my visit. I brought my car in for oil change service and he provided great customer service. As I waited, he checked to see if I needed anything and took the t I brought my car in for oil change service and he provided great customer service. As I waited, he checked to see if I needed anything and took the time to explain the service that was provided and the things that were recommended for service in the future. I look forward to bringing my vehicle in for future visits and will most definitely continue working with Jeff as my advisor. More