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Hendrick BMW Northlake

Charlotte, NC

5.0
1,634 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,634 reviews

September 28, 2023

My experience at Hendrick’s BMW was excellent. Jeff, my technician did a very thorough job of servicing my car and documenting his work & my car’s condition through video which was very informati More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 29, 2023 -

Hendrick BMW Northlake responded

Mary, we are very happy we could provide you with a positive experience!

September 26, 2023

Bought my wife an early anniversary/birthday gift, a BMW X7. Shane Weaver did an excellent job and made the process virtually painless. Test drive, negotiations, financing, and paperwork were smooth and qui More

by nbknxf2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 27, 2023 -

Hendrick BMW Northlake responded

Nbknxf2, thank you for sharing your positive experience!

September 26, 2023

Thanks to Shane W. for making our BMW purchase experience a great one. We greatly appreciate his integrity, professionalism, being personable, sharing his knowledge and More

by Shondrecca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane C. Weaver
Sep 27, 2023 -

Hendrick BMW Northlake responded

Shondrecca, we're glad you had such a wonderful experience with us!

September 26, 2023

Friendly professional service! Jeff L. Is always friendly, answers my questions and makes me feel welcome! One happy customer More

by adanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Sep 27, 2023 -

Hendrick BMW Northlake responded

Adanner, we are very happy we could provide you with a positive experience!

Sep 27, 2023 -

adanner responded

Thanks for excellent service!

September 26, 2023

Shane was fun, friendly, and professional! And we moved fast When we needed to. Appreciated both his candor & experience and an overall speedy process. More

by twilight360
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
Sep 27, 2023 -

Hendrick BMW Northlake responded

Twilight360, we are very happy we could provide you with a positive experience!

September 26, 2023

Superb customer service and personable associates. I enjoyed my visit at Northlake BMW. They went out of their way to accommodate my wife and I. I highly recommend this dealer. Their service after sal More

by weyburn2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lithom, Carl , Stefanie Lisa
Sep 27, 2023 -

Hendrick BMW Northlake responded

Weyburn2005, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

Sep 27, 2023 -

weyburn2005 responded

Thank You!!!

September 24, 2023

Andrew was amazing and efficient ! ! Will continue to trust him with my BMW. Excellent service More

by Abaqueta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Sep 25, 2023 -

Hendrick BMW Northlake responded

Abaqueta, we are very happy we could provide you with a positive experience!

September 23, 2023

I had an incredible experience at North Lake HENDRICK BMW when I took my vehicle there for the first time. Andrew Jackson was absolutely fantastic in explaining the service pricing and how long it would take More

by Shonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jackson
Sep 25, 2023 -

Hendrick BMW Northlake responded

Shonda, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

September 23, 2023

I had my X5 in for its annual service. Making an appointment was easy. Jeff Day was great. My car was seen too quickly. Service was able to add the state inspection. I was informed of th More

by leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Sep 25, 2023 -

Hendrick BMW Northlake responded

Leslie, we are very happy we could provide you with a positive experience!

September 22, 2023

Nothing short of a professionally dedicated team that is willing to bend over backwards in order to help. More

by Logty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Sep 24, 2023 -

Hendrick BMW Northlake responded

Logty, we are very happy we could provide you with a positive experience!

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