Hendrick BMW Northlake

Jeff was very helpful and to the point everything was crystal clear From start to finish crystal clear From start to finish More

Landon provided great customer service. He gave me sound advice on the car I ended up purchasing and what all it did. He went the extra mile with helping me find the best DMV to change my D He gave me sound advice on the car I ended up purchasing and what all it did. He went the extra mile with helping me find the best DMV to change my DL over to a NC license and that process was just as easy. He's made sure to follow up with me since my purchase and I will most certainly continue buying from him in the future. More

Hans at BMW was good and kind help us from begin till end ordering new x5 ordering new x5 More

Wonderful experience, my friend introduced me to Carl and it was immediately obvious the professionalism and knowledge he possessed. There was not one question I asked that he could not answer on features, c it was immediately obvious the professionalism and knowledge he possessed. There was not one question I asked that he could not answer on features, colors, models. In 40 years of buying cars I’ve never had such a great experience. I made several trips to Hendricks Northlake location, the whole team made me feel welcome when I came through the door. I have family out of the area and I’ve told them to come to Hendrick Northlake and talk to Carl. My X5 is a dream to drive, Carl helped make that reality. More

Great experience starting out my search with Grey. He is very knowledgeable about the productions and will be returning to finalize my purchase with him. He is very knowledgeable about the productions and will be returning to finalize my purchase with him. More

Amanda has been my advisor for almost 2 years now. She communicates well, and never tries to sell me something I do not need. I truly appreciate her honesty. She communicates well, and never tries to sell me something I do not need. I truly appreciate her honesty. More

The 2024 430i is the 3rd car we have purchased for BMW of Northlake and Carl Busby. Not sure I will buy from anyone else again, Carl and the Northlake crew are amazing. Northlake and Carl Busby. Not sure I will buy from anyone else again, Carl and the Northlake crew are amazing. More

I'd like to share that Shane Weaver over at the Hendrick BMW Northlake dealership is phenomenal! One of the most customer service oriented people I know. I'm a customer service professional speaker and Shan BMW Northlake dealership is phenomenal! One of the most customer service oriented people I know. I'm a customer service professional speaker and Shane exemplifies every example of what an exceptional customer experience should look like. Great guy! More

Andrew was great and explained everything they did in full detail when I brought my car in to be serviced! full detail when I brought my car in to be serviced! More

Just had our BMW SUV in for service. Great experience as always! Jeff Day helped us and did a fantastic job. Great experience as always! Jeff Day helped us and did a fantastic job. More