Hendrick BMW Northlake

Fantastic dealership. Hans Shayeghi was great to work with, no pressure – just answers. The BMW we purchased is a dream! Thank you so much for making this an easy purchase Hans Shayeghi was great to work with, no pressure – just answers. The BMW we purchased is a dream! Thank you so much for making this an easy purchase. More

Go see Hans in sale Great dealership. Very friendly.Answered all of our questions. Went over everything so no surprises. Highly recommend. Very friendly.Answered all of our questions. Went over everything so no surprises. Highly recommend. More

Sale went extremely smooth with Hans Very knowledgeable and made sure we were taking care of and made sure we were taking care of More

Brandon was great, he put the time and effort into helping me find the right car, sending me emails with a link that took me directly to the car that had the colors I like. helping me find the right car, sending me emails with a link that took me directly to the car that had the colors I like. More

Cole was amazing from start to finish. He kept me updated throughout the process and made everything so easy. Highly recommend seeing Cole if you’re looking for a BMW. He kept me updated throughout the process and made everything so easy. Highly recommend seeing Cole if you’re looking for a BMW. More

Found a vehicle online that I was interested in, when I called the dealer Cole B was quick to answer if the vehicle was available as well as any questions I had. Ended up finalizing that night and taking h called the dealer Cole B was quick to answer if the vehicle was available as well as any questions I had. Ended up finalizing that night and taking home our new BMW. Thanks to Hendrick and Cole! More

Our experience with sales was overall very pleasant. Salesperson Cole answered our questions in a prompt manner and our finance manager was efficient. Salesperson Cole answered our questions in a prompt manner and our finance manager was efficient. More

Having bought my fare share of luxury vehicles, this was my first BMW. As always, I asked others for a referral and was pointed in the direction of Isaiah Hicklin @ Hendrick BMW Northlake. The car buyin my first BMW. As always, I asked others for a referral and was pointed in the direction of Isaiah Hicklin @ Hendrick BMW Northlake. The car buying process is a major ordeal for me which means the person I am working with has to go through Phase 1 - an “interview” of sorts. I ask about longevity at dealer, why they work there, where they are from, what brought them to Charlotte (if from another city), and other detailed questions based on how they reply. From there, we begin the process of determining which car I want, etc. Isaiah was very patient and was very candid about the various cars discussed. For those not familar with BMW, sometimes the selections can be overwhelming. Isaiah helped us through that process. We probably spent 2-3 hours with him on the first day. I made sure he new that we were looking at alternatives as well (Lexus, Mercedes, Genisis) and needed time to compare and research what we had learned about the various BMW SUV models. He provided us with an initial build # and suggested we look at this on our own and make any changes necessary. From there, we would start pricing options and come up with a plan & price. It was probably a 3-4 weeks later before we went back to the dealership. I thought he would have been a little put out because it took us so long to come back but he was as pleasant and understanding as ever. We were probably there another 3 hours or so on finalizing the options we wanted and seeing what was available or should we order one from the plant. We wound up selecting one that had arrived the day before and could not be happier - X5 40XI. We love the car and extremely happy with how Isaiah worked with us. In total, we probably took up 6-8 hours or his time. His patience and kindness was beyond expectations. He is a valuable asset to the dealership and the Hendrick family. Thanks Isaiah!!! More

I has a pleasant experience dealing with my service advisor Jeffrey Limthong. He was helpful though out the whole experience. When I go back I want to deal specifically with him. advisor Jeffrey Limthong. He was helpful though out the whole experience. When I go back I want to deal specifically with him. More

Love BMW Northlake thank you for my new ride! Cole is the one to ask for in sales. Very calm and knows the BMW product very well. Cole is the one to ask for in sales. Very calm and knows the BMW product very well. More