Back

Hendrick BMW Northlake

Charlotte, NC

5.0
1,628 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

Directions

By Type

Showing 1,628 reviews

November 30, 2024

Stopped in to browse Northlake Inventory was greeted my Landon. He was very knowledgeable about BMWs and helped me decide between an X3 and X5. I will be back hopefully next month to finalize on something More

by TM
Recommend Dealer
Yes
Employees Worked With
Landon Blake
Dec 02, 2024 -

Hendrick BMW Northlake responded

Tm, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 29, 2024

This dealership has been my home base for several years. I always get VIP treatment from Cole and Dane. More

by NCwolfie67
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Benincase, Dane Hagy
Dec 01, 2024 -

Hendrick BMW Northlake responded

Ncwolfie67, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 28, 2024

Jeff Day was very professional & helpful when my car was serviced. He truly made my experience seamless from the time I dropped off my car until the time I picked it up. I will continue to call him when sch More

by bsadaline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Nov 29, 2024 -

Hendrick BMW Northlake responded

Bsadaline, we're glad you had such a wonderful experience with us!

November 28, 2024

Once again, excellent service from Jeff Day. He and the service department exceeded my expectations. Thank you Mr Hendricks for establishing a culture of exceptional customer service. I’ve be More

by dlwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Nov 29, 2024 -

Hendrick BMW Northlake responded

Dlwilliams, we are very happy we could provide you with a positive experience!

November 26, 2024

The sales experience with Cole was excellent. He worked hard for a few days to find the BMW I was looking for LOL and even communicated with me over the weekend. More

by laydibird
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Nov 28, 2024 -

Hendrick BMW Northlake responded

Laydibird, we are very happy we could provide you with a positive experience!

November 26, 2024

My new car is a DREAM! ! Cole at BMW Northlake found me the perfect X3 that I absolutely love. Go see Cole at Hendricks Northlake!!! More

by raeraemeens71
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Nov 28, 2024 -

Hendrick BMW Northlake responded

Raeraemeens71, thank you for sharing your positive experience!

November 25, 2024

Hendrick had the BMW I wanted, and despite being 5 hours from home, the process was easy and without issues. Carl Busby provided everything I needed and I was able to do most at home online. When I arrived More

by garyleeposey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Nov 27, 2024 -

Hendrick BMW Northlake responded

Garyleeposey, we're glad you had such a wonderful experience with us!

November 20, 2024

Everyone was so friendly and accommodating. Made the whole experience seamless. From my salesman Ligon to the Finance Manager, they both were amazing!!! More

by Ywashin0571
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Nov 22, 2024 -

Hendrick BMW Northlake responded

Ywashin0571, thank you for sharing your positive experience!

November 18, 2024

Always taken care of by the good people at Hendrick Northlake. Cole does a great job and is patient. Sales department is not pushy and willing to put a fair price together. More

by snowbird15
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Nov 21, 2024 -

Hendrick BMW Northlake responded

Snowbird15, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 16, 2024

Jeff Day was very helpful getting me in and out quickly for the routine maintenance More

by Ravas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Nov 17, 2024 -

Hendrick BMW Northlake responded

Ravas, we are very happy we could provide you with a positive experience!

...
6
...