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Hendrick BMW Northlake

Charlotte, NC

5.0
1,634 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,634 reviews

October 31, 2023

Grey has been great to work with. I appreciate that he pulled the car up in advance before arrival and was very well prepared for our appointment. Thank you! More

by JasonB131
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Grey Mills
Nov 02, 2023 -

Hendrick BMW Northlake responded

Jasonb131, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 31, 2023

This Delearship is awesome. ..I had an emergency and missed my mng appointment and called to see if anything could be done to accommodate my tardiness. From the young lady on the More

by m7747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Nov 01, 2023 -

Hendrick BMW Northlake responded

M7747, we're glad you had such a wonderful experience with us!

October 31, 2023

had a great experience with their service. Amanda is wonderful, she got me in quickly and is very knowledgeable! highly recommend. More

by l tub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 01, 2023 -

Hendrick BMW Northlake responded

L Tub, we are very happy we could provide you with a positive experience!

October 31, 2023

Thank you Grey for showing me the X5 and thoroughly explaining it. We will be in touch! More

by Carman54
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Grey Mills
Nov 02, 2023 -

Hendrick BMW Northlake responded

Carman54, we are so happy to read such a great review about Hendrick BMW Northlake!

October 31, 2023

Grey is an amazing friend I have known him for 7 years and he will take great care of you. If you are looking for a BMW in charlotte look no further! More

by ChaseKSkibum
Recommend Dealer
Yes
Employees Worked With
Grey
Nov 02, 2023 -

Hendrick BMW Northlake responded

Chasekskibum, thank you for your kind words and this wonderful review!

October 31, 2023

Jeff was great. I will use Hendrick’s every time. My car came back like new. More

by Happy BMW owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Nov 03, 2023 -

Hendrick BMW Northlake responded

Happy Bmw Owner, we are very happy we could provide you with a positive experience!

October 30, 2023

I had a great experience purchasing my new vehicle. Keyla Vallejos was friendly, knowledgeable, and responded promptly to all my questions. Everyone was eager to help me find the car I wanted. More

by Lthigpen19
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keyla Vallejos
Oct 31, 2023 -

Hendrick BMW Northlake responded

Lthigpen19, thank you for sharing your positive experience!

October 30, 2023

I have had my vehicle serviced her twice and each time I received impeccable service. My service advisor Andrew was a pleasure to work with. He was very patient, answered all my questions and very through i More

by kddavis23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Nov 01, 2023 -

Hendrick BMW Northlake responded

Kddavis23, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 30, 2023

Jeffrey Limthong provided excellent and prompt customer service. No issues during service visit were observed. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Nov 01, 2023 -

Hendrick BMW Northlake responded

Customer, we are very happy we could provide you with a positive experience!

October 29, 2023

Very professional atmosphere. The waiting room was welcoming and calm. Good quality work. Snacks were good More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Nov 01, 2023 -

Hendrick BMW Northlake responded

Dee, we are very happy we could provide you with a positive experience!

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