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Hendrick BMW Northlake

Charlotte, NC

5.0
1,634 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,634 reviews

November 02, 2023

always courteous, respectful and efficient. i like the movies that the service department sends when they’re working on my car. More

by darin boesch
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Nov 04, 2023 -

Hendrick BMW Northlake responded

Darin Boesch, we are very happy we could provide you with a positive experience!

November 01, 2023

They have the best technicians but their service advisor’s make the difference. Andrew Johnson is my service advisor and is the absolute best. . More

by Twilleybird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson - Service Advisor
Nov 03, 2023 -

Hendrick BMW Northlake responded

Twilleybird, thank you for sharing your positive experience!

November 01, 2023

Jeff day. Was awesome got me in and out quickly I will recommend him to everyone More

by Onions10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Nov 03, 2023 -

Hendrick BMW Northlake responded

Onions10, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 31, 2023

As always, excellent service! Thank you Andrew Johnson for being my SA. I appreciate what you do! 5 stars! More

by JC Muro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Nov 01, 2023 -

Hendrick BMW Northlake responded

Jc Muro, we're glad you had such a wonderful experience with us!

October 31, 2023

Andrew got me in and service was prompt. They got me in fast and told me what was going on quickly and took care of my car without any issues More

by Dblack63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Nov 01, 2023 -

Hendrick BMW Northlake responded

Dblack63, thank you for sharing your positive experience!

October 31, 2023

I brought my car in for service and Amanda was such a great help. Enjoyed working with her. More

by Barbara
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Nov 01, 2023 -

Hendrick BMW Northlake responded

Barbara, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 31, 2023

Jesse helped me and my dad out with service, great experience thanks again for all the help! More

by cameronmorris950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cameron morris
Nov 01, 2023 -

Hendrick BMW Northlake responded

Cameronmorris950, we are so happy to read such a great review about Hendrick BMW Northlake!

October 31, 2023

Had a flat tire and showed up without an appt. Amanda was very helpful and able to get me in and out very quickly. More

by benny
Recommend Dealer
Yes
Employees Worked With
amanda bradshaw
Nov 01, 2023 -

Hendrick BMW Northlake responded

Benny, we're glad you had such a wonderful experience with us!

October 31, 2023

I'm always very hesitant when going to dealerships. ...just being honest. Booked an appointment for a few small issues my car was having. They assigned Amanda Bradshaw to be my service advisor. Needless More

by George
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Nov 01, 2023 -

Hendrick BMW Northlake responded

Bmw Lover, we are so happy to read such a great review about Hendrick BMW Northlake!

October 31, 2023

Jesse always takes care of all my vehicle needs. Always greets me when I pull up and makes proper and expertise recommendations! More

by jpbecom01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Pulido
Nov 02, 2023 -

Hendrick BMW Northlake responded

Jpbecom01, we are very happy we could provide you with a positive experience!

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