Hendrick BMW Northlake

Keyla Just purchased a BMW Keyla was my rep She was great Could not have gone thru the process without her great Could not have gone thru the process without her More

Jeff Limthong has been very helpful coordinating service appointments and keeping me informed concerning issues and options. Recommend him highly. appointments and keeping me informed concerning issues and options. Recommend him highly. More

Jeff Limthong really helped me out with my last minute fix for my bad tire last week! Highly recommend him and the service dept. fix for my bad tire last week! Highly recommend him and the service dept. More

My service agent Andrew was very professional, friendly and helpful. I would definitely recommend Andrew! and helpful. I would definitely recommend Andrew! More

I've consistently had great experiences with the dealership. Jeff Day is our service advisor and always provides excellent customer service. In addition to the thorough video that we receive asaessi dealership. Jeff Day is our service advisor and always provides excellent customer service. In addition to the thorough video that we receive asaessing our vehicle, Jeff Day always provides us a very clear and concise explanation of what is happening or what needs to be done with our vehicle. I appreciate the high quality experience! More

Jeff Limthong was a great service advisor, he kept me informed and made everything easy. informed and made everything easy. More

Have gotten service here previously and not been happy. Service very slow. This time was extremely pleased with service provided by Jeffrey Limthong. Seecive was as promised and he handled a loaner up fron Service very slow. This time was extremely pleased with service provided by Jeffrey Limthong. Seecive was as promised and he handled a loaner up front. He was most pleasant and courteous and made for a first class service appointment. Thank you. More

My service agent Jeff is everything to me and my Beamer; we’re in great hands we’re in great hands More

Jeffery Limthong is an awesome advisor and very tentative to my needs. He is a very good communicator with a great sense of humor! to my needs. He is a very good communicator with a great sense of humor! More

Andrew Johnson has been our service advisor for our BMWs at Northlake. He has been wonderful to work with and truly wants to help the customer get their car serviced properly. This year alone he has helpe at Northlake. He has been wonderful to work with and truly wants to help the customer get their car serviced properly. This year alone he has helped us with everything from standard maintenance to ordering custom tires for my wife's X5. The dealership is top notch as well. We have been to a number of BMW dealerships and this is how they should be setup and run. That being said BMW Northlake has too few loaner cars in their fleet which means you will need to book service appointments that require a loaner 3+ weeks in advance, plan accordingly. More