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Hendrick BMW Northlake

Charlotte, NC

Overview
Reviews
Vehicles
5.0
1,634 Reviews
Call Dealership (844) 485-8157
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10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,634 reviews

November 25, 2023

Jeffrey Limthong in their service department was very helpful. They are friendly and get you on your way quickly. More

by JasonK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Report | Print
Nov 26, 2023 -

Hendrick BMW Northlake responded

Jasonk, we are very happy we could provide you with a positive experience!

November 22, 2023

It has been a pleasure working with Jeff Limthong on my 2018 530e. Preferred advisor check him out. More

by Donnie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Report | Print
Nov 23, 2023 -

Hendrick BMW Northlake responded

Donnie B, we are very happy we could provide you with a positive experience!

November 22, 2023

I just had my car in for service at BMW Northlake and it could not have been a better experience. Jeff Limthong is exceptional and made sure everything ran smoothly. More

by jjwznk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Report | Print
Nov 23, 2023 -

Hendrick BMW Northlake responded

Jjwznk, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 19, 2023

Have been doing business with Jeff Day and the service department for several years with multiple vehicles. Jeff has made the communication process simple and responsive. Very professional. More

by Darrell N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Report | Print
Nov 22, 2023 -

Hendrick BMW Northlake responded

Darrell N, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 18, 2023

Great experiences since I purchased my car 4 years ago. The service advisors and department are top notch. More

by Delerium
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Report | Print
Nov 20, 2023 -

Hendrick BMW Northlake responded

Delerium, we are very happy we could provide you with a positive experience!

November 17, 2023

Jeff Day was exceptional in his attention to detail on my service. Great professionalism and delivery on time. Thanks Ron More

by Rksteen82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff day
Report | Print
Nov 18, 2023 -

Hendrick BMW Northlake responded

Rksteen82, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 17, 2023

Jeff Limthong was great to work with. He was personal in my time at the dealer and got me through quickly plus took the time to help set up work for my other BMW. More

by Baseeber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Limthong, Jeff
Report | Print
Nov 19, 2023 -

Hendrick BMW Northlake responded

Baseeber, we are very happy we could provide you with a positive experience!

November 15, 2023

Great people and great service. Used this dealership for my service for years awesome place More

by Deniserash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day , Stefanie Lisa
Report | Print
Nov 16, 2023 -

Hendrick BMW Northlake responded

Deniserash, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 15, 2023

Shane weaver is very articulate and transparent dealer. You won’t feel a minute of your time being wasted or compromised. Also, He is very quick and responsive over text/calls. He is super quick with paper More

by Aditya Vetukuri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Report | Print
November 14, 2023

Special thanks to Keyla Vallejos for our purchasing a X3. Thank you so much for your kindness!!! More

by HB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pak, Stefanie Lisa
Report | Print
Nov 16, 2023 -

Hendrick BMW Northlake responded

Hb, thank you for your kind words and this wonderful review!

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