Back

Hendrick BMW Northlake

Charlotte, NC

5.0
1,634 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

Directions

By Type

Showing 1,634 reviews

December 01, 2023

I came here to get new tires. Amanda helped me do this and she was fantastic!! More

by andyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Dec 01, 2023 -

Hendrick BMW Northlake responded

Andyg, we are very happy we could provide you with a positive experience!

November 30, 2023

I had a fantastic experience at BMW North Lake. Jeff Day was my service advisor and he took great care of me and my vehicle and explained everything after my vehicle failed state Inspection. I was More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Dec 01, 2023 -

Hendrick BMW Northlake responded

Phil, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 30, 2023

Jeff has helped me with both of my service visits. He is a pleasure to work with and very accommodating. More

by dsibanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Dec 01, 2023 -

Hendrick BMW Northlake responded

Dsibanez, we're glad you had such a wonderful experience with us!

November 30, 2023

Thank you so much Grey! I love my new vehicle! I will be back for my next one! More

by BMWGirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
Dec 01, 2023 -

Hendrick BMW Northlake responded

Bmwgirl, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 30, 2023

Shane was great to work with and made buying a vehicle very easy. All the staff here was great to deal with. More

by tclawso0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
Dec 01, 2023 -

Hendrick BMW Northlake responded

Tclawso0, we are very happy we could provide you with a positive experience!

November 28, 2023

Jeffrey Limthong was incredible to work with. He went out of his way to make the experience easy and pleasurable. More

by Henriksenjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Dec 01, 2023 -

Hendrick BMW Northlake responded

Henriksenjp, we are very happy we could provide you with a positive experience!

November 28, 2023

I had the pleasure of working with Jeff Day at the Northlake BMW. He was extraordinarily helpful and guided me through the repair process. More

by Runnerofsteeltowin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Nov 29, 2023 -

Hendrick BMW Northlake responded

Amochadelight, we are very happy we could provide you with a positive experience!

Nov 30, 2023 -

Hendrick BMW Northlake responded

Runnerofsteeltowin, thank you for sharing your positive experience!

November 28, 2023

Jeff was awesome to work with at the BMW dealership. Was able to get me a loaner for same day so didn’t have to sit at dealership long and rushed my part and was able to get it fixed quickly! I apprecia More

by dcmyers40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Nov 30, 2023 -

Hendrick BMW Northlake responded

Dcmyers40, we are very happy we could provide you with a positive experience!

November 28, 2023

Jesse has helped me with all my services on my vehicle ever time I go in. great service More

by carlosvega22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Dec 01, 2023 -

Hendrick BMW Northlake responded

Carlosvega22, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 27, 2023

I had the pleasure of working with Jeff Limthong today who was professional and knowledgeable with a great sense of humor. Jeff L. made my visit pleasant and I look forward to working with him again. I ca More

by amochadelight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
...
53
...