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Hendrick BMW Northlake

Charlotte, NC

5.0
1,634 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,634 reviews

December 06, 2023

Today I went into BMW Northlake today was a pleasure. My advisor was Jeff Limthong. He was amazing he went over everything with me he set the expectation as far as time. He deserves a raise. Good service More

by Tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Dec 08, 2023 -

Hendrick BMW Northlake responded

Tracey, thank you for sharing your positive experience!

December 06, 2023

Took my car in yesterday and had a great experience. Jeff Day was very professional and kept me informed every step of the way. I waited for the car and the entire visit was not as long as I was expecti More

by YD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Dec 08, 2023 -

Hendrick BMW Northlake responded

Yd, thank you for sharing your positive experience!

December 05, 2023

My advisor was jeffery limthong and he was very welcoming and knowledgeable with everything He advised me to do. It was a great experience. Appreciate everybody that works there More

by firas_aldounia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery limthong
Dec 08, 2023 -

Hendrick BMW Northlake responded

Firas_aldounia, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 04, 2023

My service advisor Jeff Day was gracious and made sure to follow-up on my vehicle. More

by M50i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Dec 05, 2023 -

Hendrick BMW Northlake responded

M50i, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 04, 2023

Dropped my BMW off for detailing and I always have an outstanding experience with Jeffrey Limthong as my service rep and Chris the service manager. They always seem to go the extra mile for me. I didn’ More

by Blessed
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Dec 05, 2023 -

Hendrick BMW Northlake responded

Blessed, we're glad you had such a wonderful experience with us!

December 02, 2023

Jeff Day is always there when you need help and is a great service advisor More

by sparkydag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Dec 03, 2023 -

Hendrick BMW Northlake responded

Sparkydag, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 01, 2023

Amanda was my service advisor on my visit. I would use her every time. I really felt comfortable, and she was informative honest and very timely. Thank you Amanda and BMW North Lake Charlotte. More

by rfox175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Dec 01, 2023 -

Hendrick BMW Northlake responded

Rfox175, thank you for your kind words and this wonderful review!

December 01, 2023

I have had my BMW serviced here multiple times and they are always on it. Amanda is super helpful and very professional. I 100000% recommend seeing her for all your service needs!!! More

by Brock38824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Dec 01, 2023 -

Hendrick BMW Northlake responded

Brock38824, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 01, 2023

First time going here. Had a check engine light on. Amanda was very professional and provided great service. More

by M5man
Recommend Dealer
Yes
Employees Worked With
amanda bradshaw
Dec 01, 2023 -

Hendrick BMW Northlake responded

Hi M5man, thank you so much for your positive comments about Hendrick BMW Northlake!

December 01, 2023

Amanda helped me get my flat tire fixed and fit me in the schedule, great service! More

by maxg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda
Dec 01, 2023 -

Hendrick BMW Northlake responded

Maxg, we're glad to hear you enjoyed your visit.

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