Back

Hendrick BMW Northlake

Charlotte, NC

5.0
1,634 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

Directions

By Type

Showing 1,634 reviews

December 29, 2023

I worked with Jeff for my service appointment, he was great, was able to get me in, get the vehicle serviced and advise on a few questions and get me back on my way quickly. More

by Cdec13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Dec 31, 2023 -

Hendrick BMW Northlake responded

Cdec13, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 27, 2023

Always great, consistent service across the board. William (JR) is fantastic! Super accommodating and considerate. More

by Othersideof45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Dec 29, 2023 -

Hendrick BMW Northlake responded

Othersideof45, thank you for sharing your positive experience!

December 27, 2023

My experience with my first service was perfect Jeff Day my service coordinator was very responsive to me when I pulled in Will the technician surprised me with a emailed video of the service being pref More

by Sbradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Dec 29, 2023 -

Hendrick BMW Northlake responded

Sbradley, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 27, 2023

Excellent service every time. Jeff Day is alway professional, friendly and provided expert service! After my car is serviced, it arrives clean and shiny after a courtesy wash! Bes More

by adanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Dec 29, 2023 -

Hendrick BMW Northlake responded

Adanner, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 26, 2023

Hans made the car-buying experience very smooth and easy. I would buy it for him again. More

by lowoci4524
Recommend Dealer
Yes
Employees Worked With
Hans shayeghi
Dec 29, 2023 -

Hendrick BMW Northlake responded

Lowoci4524, we are very happy we could provide you with a positive experience!

December 26, 2023

If you are in the market for buying a new Bmw, see Hans Shayeghi at Northlake. He is the best More

by bedevi5148
Recommend Dealer
Yes
Employees Worked With
Hans shayeghi
Dec 29, 2023 -

Hendrick BMW Northlake responded

Bedevi5148, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 24, 2023

Had my 2016 X3 serviced Dec. 21. Our service advisor Jeff Day is the person I contact anytime I need any service needs. He is a true asset to your dealership . Service was great More

by hlwaugh49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Dec 25, 2023 -

Hendrick BMW Northlake responded

Hlwaugh49, we're glad to hear you enjoyed your visit.

December 23, 2023

Jeff Day took great care of me when I brought my 2016 BMW 328 in for service this week. He always goes the extra mile to make me feel welcome! More

by DaveH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Dec 26, 2023 -

Hendrick BMW Northlake responded

Daveh, we're glad to hear you enjoyed your visit.

December 21, 2023

I recently visited a BMW service center for an oil change service and had an exceptional experience, thanks to the outstanding service provided by Service Coordinator Jeffrey Limthong. From the moment I arri More

by vamsi krishna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Dec 23, 2023 -

Hendrick BMW Northlake responded

Vamsi Krishna, thank you for sharing your positive experience!

December 19, 2023

Always more than exceptional service. Jeff Day takes care of vehicles for our entire family and never fails to exceed every expectation. We know we can count on his expertise and integrit More

by dms01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Dec 21, 2023 -

Hendrick BMW Northlake responded

Dms01, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

...
50
...